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Thread: Accessible website chat vendor

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Number of posts in this thread: 3 (In chronological order)

From: Cherish Prazeres
Date: Tue, Feb 08 2022 7:52AM
Subject: Accessible website chat vendor
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Hi,

Does anyone have an recommendations for a vendor who has a website chat that is accessible? Thanks.

Cherish

From: Sean J Keegan
Date: Tue, Feb 08 2022 12:28PM
Subject: Re: Accessible website chat vendor
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I would suggest checking out Ocelot (https://www.ocelotbot.com/). They offer a live chat tool as well as a chatbot. It's not perfect, but we have found it to be decent with respect to accessibility functionality.

Sean

From: Cherish Prazeres < = EMAIL ADDRESS REMOVED = >
Sent: Tuesday, February 8, 2022 6:52 AM
To: = EMAIL ADDRESS REMOVED = < = EMAIL ADDRESS REMOVED = >
Subject: [WebAIM] Accessible website chat vendor

Hi,

Does anyone have an recommendations for a vendor who has a website chat that is accessible? Thanks.

Cherish

From: Birkir R. Gunnarsson
Date: Tue, Feb 08 2022 12:44PM
Subject: Re: Accessible website chat vendor
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I've worked with LivePerson in the past and they did good
accessibility (this is a few years ago so I can't vouch for anything
more recent).

On 2/8/22, Sean J Keegan < = EMAIL ADDRESS REMOVED = > wrote:
> I would suggest checking out Ocelot (https://www.ocelotbot.com/). They offer
> a live chat tool as well as a chatbot. It's not perfect, but we have found
> it to be decent with respect to accessibility functionality.
>
> Sean
>
> > From: Cherish Prazeres < = EMAIL ADDRESS REMOVED = >
> Sent: Tuesday, February 8, 2022 6:52 AM
> To: = EMAIL ADDRESS REMOVED = < = EMAIL ADDRESS REMOVED = >
> Subject: [WebAIM] Accessible website chat vendor
>
> Hi,
>
> Does anyone have an recommendations for a vendor who has a website chat that
> is accessible? Thanks.
>
> Cherish
> > > > >


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