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Number of posts in this thread: 4 (In chronological order)

From: Dawn Budge
Date: Tue, Nov 16 2010 4:09AM
Subject: Re: SPAM-LOW: Re: WCAG 2.0 Sufficient Technique G164
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Hi,
I don't think I can get you a real-world example without buying something
online :-)
if you look at the example scenarios in the bottom of the page, it actually
refers to cancelling an order once you've completed it. In the UK, we have
the Distance Selling Regulations which give buyers a 7-working-day window
in which to change their mind, see http://www.out-law.com/page-430
E.g. see point 10 on
http://www.iwantoneofthose.com/terms-and-conditions.infoThis guideline
would require that you put this notice on order confirmation/receipt page
informing users that they have this right.
I'm not sure what informing customers of their consumer rights is doing in
accessibility guidelines, but that's another argument.
Dawn

----------------------------------------
From: "Steve Green" < = EMAIL ADDRESS REMOVED = >
Sent: 16 November 2010 08:20
To: "WebAIM Discussion List" < = EMAIL ADDRESS REMOVED = >
Subject: SPAM-LOW: Re: [WebAIM] WCAG 2.0 Sufficient Technique G164

I know of two. The online business banking service from Lloyds TSB and the
BravoSolution e-tendering system that is used by many UK public sector
organisations such as https://bbc.bravosolution.co.uk/web/login.shtml

Both display a warning when the session is due to expire, and it can be
extended by clicking a link. One uses a CSS overlay and the other uses a
popup window, but both require JavaScript - I don't imagine this feature
is
possible without it.

Steve Green
Test Partners Ltd

From: Cliff Tyllick
Date: Tue, Nov 16 2010 11:15AM
Subject: Re: WCAG 2.0 Sufficient Technique G164
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Extending the session is different from what this point requires.

The idea is that after I've ordered something online, I should have a certain, stated amount of time to use some method -- not necessarily through the website or e-mail, but clearly stated -- to cancel that order.

Catherine, I have to order some stuff from Amazon tonight. I'll watch for that and get you a screen shot *if* it appears during my order.

Cliff

Cliff Tyllick
Usability assessment coordinator
Agency Communications Division
Texas Commission on Environmental Quality
512-239-4516
= EMAIL ADDRESS REMOVED =

>>> On 11/16/2010 at 2:18 AM, in message <015d01cb8566$e96e7600$bc4b6200$@labscape.co.uk>, "Steve Green" < = EMAIL ADDRESS REMOVED = > wrote:
I know of two. The online business banking service from Lloyds TSB and the
BravoSolution e-tendering system that is used by many UK public sector
organisations such as https://bbc.bravosolution.co.uk/web/login.shtml

Both display a warning when the session is due to expire, and it can be
extended by clicking a link. One uses a CSS overlay and the other uses a
popup window, but both require JavaScript - I don't imagine this feature is
possible without it.

Steve Green
Test Partners Ltd

From: catherine
Date: Tue, Nov 16 2010 1:57PM
Subject: Re: WCAG 2.0 Sufficient Technique G164
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Hi Cliff,

Yes, this is more in line with my understanding of G164.

A helpful young man gave me Amazon 1-Click ordering as an example
off-list. Apparently, you have 30 minutes after you order an item to
cancel the order.

Anyway, thanks for all your responses. It has been very helpful.

Best regards,


Catherine

--
Catherine Roy
http://www.catherine-roy.net



On Tue, November 16, 2010 1:15 pm, Cliff Tyllick wrote:
> Extending the session is different from what this point requires.
>
> The idea is that after I've ordered something online, I should have a
> certain, stated amount of time to use some method -- not necessarily
> through the website or e-mail, but clearly stated -- to cancel that
> order.
>
> Catherine, I have to order some stuff from Amazon tonight. I'll watch for
> that and get you a screen shot *if* it appears during my order.
>
> Cliff
>
> Cliff Tyllick
> Usability assessment coordinator
> Agency Communications Division
> Texas Commission on Environmental Quality
> 512-239-4516
> = EMAIL ADDRESS REMOVED =
>
>>>> On 11/16/2010 at 2:18 AM, in message
>>>> <015d01cb8566$e96e7600$bc4b6200$@labscape.co.uk>, "Steve Green"
>>>> < = EMAIL ADDRESS REMOVED = > wrote:
> I know of two. The online business banking service from Lloyds TSB and the
> BravoSolution e-tendering system that is used by many UK public sector
> organisations such as https://bbc.bravosolution.co.uk/web/login.shtml
>
> Both display a warning when the session is due to expire, and it can be
> extended by clicking a link. One uses a CSS overlay and the other uses a
> popup window, but both require JavaScript - I don't imagine this feature
> is
> possible without it.
>
> Steve Green
> Test Partners Ltd
>
>
>
>

From: Michael.Moore
Date: Tue, Nov 16 2010 2:30PM
Subject: Re: WCAG 2.0 Sufficient Technique G164
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The way that Amazon handles this is to send an order confirmation with a link to your order to make changes or cancel the order. This came in handy when my daughter was about three and accidentally ordered a stack of rug-rats toys from the Nickelodeon website when we had one-click ordering turned on.

Mike Moore
(512) 424-4159