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Thread: Usage Statistics? JAWS and IE

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Number of posts in this thread: 7 (In chronological order)

From: McDonald, Jennifer
Date: Wed, Jul 20 2011 10:36AM
Subject: Usage Statistics? JAWS and IE
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Does anyone have any statics on JAWS version usage and browser version
usage? We're working with WAI ARIA and we want to get an idea of the
audience we will affect.

If you are a user of JAWS what version do you use and what browser and
version do you use with it?

Jeni

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From: Barry Johnson
Date: Wed, Jul 20 2011 10:48AM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | Next message →

WebAIM.org/projects/screenreadersurvey3/

Barry
*****************
On Jul 20, 2011 12:37 PM, "McDonald, Jennifer" < = EMAIL ADDRESS REMOVED = > wrote:
> Does anyone have any statics on JAWS version usage and browser version
> usage? We're working with WAI ARIA and we want to get an idea of the
> audience we will affect.
>
> If you are a user of JAWS what version do you use and what browser and
> version do you use with it?
>
> Jeni
>
>
--------------------------------------------------------------------------------
> The information contained in this communication may be confidential, is
intended
> only for the use of the recipient(s) named above, and may be legally
> privileged. If the reader of this message is not the intended recipient,
you
> are hereby notified that any dissemination, distribution, or copying of
this
> communication, or any of its contents, is strictly prohibited. If you have
> received this communication in error, please notify the sender immediately
and
> destroy or delete the original message and any copy of it from your
computer
> system. If you have any questions concerning this message, please contact
the
> sender.
>
===============================================================================>

From: McDonald, Jennifer
Date: Wed, Jul 20 2011 10:57AM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | Next message →

Thanks. I've reviewed that and was looking for a little more specific
information. Is anyone still on JAWS 9? Do people who use JAWS update
IE when a new version is out? Things like that. Would anyone who is
using JAWS 12 still be using IE7? I'm trying to get a feel of how people
maintain their versions.

-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Barry Johnson
Sent: Wednesday, July 20, 2011 11:46 AM
To: WebAIM Discussion List
Subject: Re: [WebAIM] Usage Statistics? JAWS and IE

WebAIM.org/projects/screenreadersurvey3/

Barry
*****************
On Jul 20, 2011 12:37 PM, "McDonald, Jennifer" < = EMAIL ADDRESS REMOVED = >
wrote:
> Does anyone have any statics on JAWS version usage and browser version

> usage? We're working with WAI ARIA and we want to get an idea of the
> audience we will affect.
>
> If you are a user of JAWS what version do you use and what browser and

> version do you use with it?
>
> Jeni
>
>
------------------------------------------------------------------------
--------
> The information contained in this communication may be confidential,
> is
intended
> only for the use of the recipient(s) named above, and may be legally
> privileged. If the reader of this message is not the intended
> recipient,
you
> are hereby notified that any dissemination, distribution, or copying
> of
this
> communication, or any of its contents, is strictly prohibited. If you
> have received this communication in error, please notify the sender
> immediately
and
> destroy or delete the original message and any copy of it from your
computer
> system. If you have any questions concerning this message, please
> contact
the
> sender.
>
==============================================================================>

From: Steve Green
Date: Wed, Jul 20 2011 11:27AM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | Next message →

In our experience it is not unusual for people to be using JAWS versions
that are 4 versions old or more. The main reason is the cost of upgrading,
but that's not the only reason.

We recently did some work for the UK Home Office, and their standard desktop
had JAWS 8. They only update the standard desktop every few years, so they
can get well out of date in terms of browser and AT versions. This is not
uncommon with organisation that have to support tens of thousands of
desktops.

I know some people who always upgrade everything to the latest version and
others who never upgrade anything for the entire life of their machine -
there is no 'typical' behaviour.

Bear in mind that a disproportionate number of blind and visually impaired
people are unemployed or in low-paid jobs, so the cost of upgrading their AT
is very significant. Also some are wary about changing a system that works -
screen magnifier users have endless problems with ZoomText and Windows
upgrades, although JAWS does not appear to be as bad. If a user's AT does
not work after an upgrade, it can be especially difficult for them to fix
it.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of McDonald,
Jennifer
Sent: 20 July 2011 17:54
To: WebAIM Discussion List
Subject: Re: [WebAIM] Usage Statistics? JAWS and IE

Thanks. I've reviewed that and was looking for a little more specific
information. Is anyone still on JAWS 9? Do people who use JAWS update IE
when a new version is out? Things like that. Would anyone who is using JAWS
12 still be using IE7? I'm trying to get a feel of how people maintain their
versions.

-----Original Message-----
From: = EMAIL ADDRESS REMOVED =
[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Barry Johnson
Sent: Wednesday, July 20, 2011 11:46 AM
To: WebAIM Discussion List
Subject: Re: [WebAIM] Usage Statistics? JAWS and IE

WebAIM.org/projects/screenreadersurvey3/

Barry
*****************
On Jul 20, 2011 12:37 PM, "McDonald, Jennifer" < = EMAIL ADDRESS REMOVED = >
wrote:
> Does anyone have any statics on JAWS version usage and browser version

> usage? We're working with WAI ARIA and we want to get an idea of the
> audience we will affect.
>
> If you are a user of JAWS what version do you use and what browser and

> version do you use with it?
>
> Jeni
>
>
------------------------------------------------------------------------
--------
> The information contained in this communication may be confidential,
> is
intended
> only for the use of the recipient(s) named above, and may be legally
> privileged. If the reader of this message is not the intended
> recipient,
you
> are hereby notified that any dissemination, distribution, or copying
> of
this
> communication, or any of its contents, is strictly prohibited. If you
> have received this communication in error, please notify the sender
> immediately
and
> destroy or delete the original message and any copy of it from your
computer
> system. If you have any questions concerning this message, please
> contact
the
> sender.
>
==============================================================================>

From: David Farough
Date: Wed, Jul 20 2011 1:24PM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | Next message →

Another factor that comes into play is that for Languages other than
English, it often takes a significant amount of time to Update these
versions. I have heard that people using French versions of Jaws might
be 3 or 4 versions behind.

David Farough
Application Accessibility Coordinator/coordonateur de l'accessibilité
Information Technology Services Directorate /
Direction des services d'information technologiques
Public Service Commission / Commission de la fonction publique
Email / Courriel: = EMAIL ADDRESS REMOVED =
Tel. / Tél: (613) 992-2779

>>> "Steve Green" < = EMAIL ADDRESS REMOVED = > 01:27 PM Wednesday, July
20, 2011 >>>
In our experience it is not unusual for people to be using JAWS
versions
that are 4 versions old or more. The main reason is the cost of
upgrading,
but that's not the only reason.

We recently did some work for the UK Home Office, and their standard
desktop
had JAWS 8. They only update the standard desktop every few years, so
they
can get well out of date in terms of browser and AT versions. This is
not
uncommon with organisation that have to support tens of thousands of
desktops.

I know some people who always upgrade everything to the latest version
and
others who never upgrade anything for the entire life of their machine
-
there is no 'typical' behaviour.

Bear in mind that a disproportionate number of blind and visually
impaired
people are unemployed or in low-paid jobs, so the cost of upgrading
their AT
is very significant. Also some are wary about changing a system that
works -
screen magnifier users have endless problems with ZoomText and Windows
upgrades, although JAWS does not appear to be as bad. If a user's AT
does
not work after an upgrade, it can be especially difficult for them to
fix
it.

Steve Green
Managing Director
Test Partners Ltd




>
This e-mail message is intended for the named recipient(s) and may
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authorized by the named recipient(s), or if you have received this
e-mail in error, then please notify the sender immediately and delete
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>
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From: Hoffman, Allen
Date: Thu, Jul 21 2011 2:21PM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | Next message →

Test without screen readers and you will know if things are coded so they are supposed to work.
I recommend using WAT, Object Inspector, and Ferret.
Firebug is great also.


Use a standards based test process which addresses all the relevant accessibility requirements and test for all relevant disabilities, e.g. blind, low-vision, deaf, hard-of-hearing, motor disabilities, speech disabilities, cognitive.




If they don't, you have a better idea where the problem is.
Just as a browser incompatibility can cause you to write code, then workaround code, andthen some more workaround code, you could do that for AT products and version--but who wants to do that? Why should you do that?




-----Original Message-----
From: David Farough [mailto: = EMAIL ADDRESS REMOVED = ]
Sent: Wednesday, July 20, 2011 3:26 PM
To: 'WebAIM Discussion List'
Subject: Re: [WebAIM] Usage Statistics? JAWS and IE

Another factor that comes into play is that for Languages other than
English, it often takes a significant amount of time to Update these
versions. I have heard that people using French versions of Jaws might
be 3 or 4 versions behind.

David Farough
Application Accessibility Coordinator/coordonateur de l'accessibilité
Information Technology Services Directorate /
Direction des services d'information technologiques
Public Service Commission / Commission de la fonction publique
Email / Courriel: = EMAIL ADDRESS REMOVED =
Tel. / Tél: (613) 992-2779

>>> "Steve Green" < = EMAIL ADDRESS REMOVED = > 01:27 PM Wednesday, July
20, 2011 >>>
In our experience it is not unusual for people to be using JAWS
versions
that are 4 versions old or more. The main reason is the cost of
upgrading,
but that's not the only reason.

We recently did some work for the UK Home Office, and their standard
desktop
had JAWS 8. They only update the standard desktop every few years, so
they
can get well out of date in terms of browser and AT versions. This is
not
uncommon with organisation that have to support tens of thousands of
desktops.

I know some people who always upgrade everything to the latest version
and
others who never upgrade anything for the entire life of their machine
-
there is no 'typical' behaviour.

Bear in mind that a disproportionate number of blind and visually
impaired
people are unemployed or in low-paid jobs, so the cost of upgrading
their AT
is very significant. Also some are wary about changing a system that
works -
screen magnifier users have endless problems with ZoomText and Windows
upgrades, although JAWS does not appear to be as bad. If a user's AT
does
not work after an upgrade, it can be especially difficult for them to
fix
it.

Steve Green
Managing Director
Test Partners Ltd




>
This e-mail message is intended for the named recipient(s) and may
contain information that is privileged, confidential and/or exempt from
disclosure under applicable law. Unauthorized disclosure, copying or
re-transmission is prohibited. If you are not a named recipient or not
authorized by the named recipient(s), or if you have received this
e-mail in error, then please notify the sender immediately and delete
the message and any copies.
>
Ce courriel est destiné exclusivement au destinataire mentionné en titre
et peut contenir de l'information privilégiée, confidentielle ou
soustraite à la communication aux termes des lois applicables. Toute
divulgation non autorisée, toute reproduction ou réacheminement est
interdit. Si vous n'êtes pas le destinataire de ce courriel, ou n'êtes
pas autorisé par le destinataire visé, ou encore, si vous l'avez reçu
par erreur, veuillez le mentionner immédiatement à l'expéditeur et
supprimer le courriel et les copies.

From: Christophe Strobbe
Date: Mon, Jul 25 2011 3:21AM
Subject: Re: Usage Statistics? JAWS and IE
← Previous message | No next message

At 19:27 20-7-2011, Steve Green wrote:
>In our experience it is not unusual for people to be using JAWS versions
>that are 4 versions old or more. The main reason is the cost of upgrading,
>but that's not the only reason.

I can confirm the same for Belgium. Even though refund schemes exist, it
is still possible to meet users who are at JAWS 7. (You can't apply for
a refund every year.)

Best regards,

Christophe



>We recently did some work for the UK Home Office, and their standard desktop
>had JAWS 8. They only update the standard desktop every few years, so they
>can get well out of date in terms of browser and AT versions. This is not
>uncommon with organisation that have to support tens of thousands of
>desktops.
>
>I know some people who always upgrade everything to the latest version and
>others who never upgrade anything for the entire life of their machine -
>there is no 'typical' behaviour.
>
>Bear in mind that a disproportionate number of blind and visually impaired
>people are unemployed or in low-paid jobs, so the cost of upgrading their AT
>is very significant. Also some are wary about changing a system that works -
>screen magnifier users have endless problems with ZoomText and Windows
>upgrades, although JAWS does not appear to be as bad. If a user's AT does
>not work after an upgrade, it can be especially difficult for them to fix
>it.
>
>Steve Green
>Managing Director
>Test Partners Ltd
>
>
>-----Original Message-----
>From: = EMAIL ADDRESS REMOVED =
>[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of McDonald,
>Jennifer
>Sent: 20 July 2011 17:54
>To: WebAIM Discussion List
>Subject: Re: [WebAIM] Usage Statistics? JAWS and IE
>
>Thanks. I've reviewed that and was looking for a little more specific
>information. Is anyone still on JAWS 9? Do people who use JAWS update IE
>when a new version is out? Things like that. Would anyone who is using JAWS
>12 still be using IE7? I'm trying to get a feel of how people maintain their
>versions.
>
>-----Original Message-----
>From: = EMAIL ADDRESS REMOVED =
>[mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Barry Johnson
>Sent: Wednesday, July 20, 2011 11:46 AM
>To: WebAIM Discussion List
>Subject: Re: [WebAIM] Usage Statistics? JAWS and IE
>
>WebAIM.org/projects/screenreadersurvey3/
>
>Barry
>*****************
>On Jul 20, 2011 12:37 PM, "McDonald, Jennifer" < = EMAIL ADDRESS REMOVED = >
>wrote:
> > Does anyone have any statics on JAWS version usage and browser version
>
> > usage? We're working with WAI ARIA and we want to get an idea of the
> > audience we will affect.
> >
> > If you are a user of JAWS what version do you use and what browser and
>
> > version do you use with it?
> >
> > Jeni
> >

--
Christophe Strobbe
K.U.Leuven - Dept. of Electrical Engineering - SCD
Research Group on Document Architectures
Kasteelpark Arenberg 10 bus 2442
B-3001 Leuven-Heverlee
BELGIUM
tel: +32 16 32 85 51
http://www.docarch.be/
Twitter: @RabelaisA11y
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