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From: Heidi Glick
Date: Wed, Sep 19 2012 9:25AM
Subject: Adobe Tagging Issues
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I have a question related to Adobe tagging issues.

Upon closing a PDF and then reopening the file, Adobe has changed
tags. Tags are reordered, lost, or repeated. Sometimes, even entire
pages of tags are lost. Even when the repeated tags are set to
artifact, other tags are lost.

The problem occurs on a computer using Adobe 10, Windows XP, and MS
Office 2007 but not on a computer with Adobe 10, Windows 7, and MS
Office 2010.


Thanks,
H. Glick

From: Trafford, Logan
Date: Wed, Sep 19 2012 10:44AM
Subject: Re: Adobe Tagging Issues
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Hi Heidi

We've experienced similar issues when we create Adobe forms from scratch (in LiveCycle) in the CS5 suite. We've found that we have to re-tag the document in Pro, regardless of whether or not they were done properly to begin with.

Seems to be a bit of a bug.

Logan Trafford

-----Original Message-----
From: = EMAIL ADDRESS REMOVED = [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Heidi Glick
Sent: September 19, 2012 11:25 AM
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Adobe Tagging Issues

I have a question related to Adobe tagging issues.

Upon closing a PDF and then reopening the file, Adobe has changed tags. Tags are reordered, lost, or repeated. Sometimes, even entire pages of tags are lost. Even when the repeated tags are set to artifact, other tags are lost.

The problem occurs on a computer using Adobe 10, Windows XP, and MS Office 2007 but not on a computer with Adobe 10, Windows 7, and MS Office 2010.


Thanks,
H. Glick
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From: Ken Petri
Date: Wed, Sep 19 2012 11:59AM
Subject: Re: Adobe Tagging Issues
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The problem with forms is a killer. Acrobat completely destroys the tag
structure when building out the forms.

My experience is very similar to Logan's -- though we are typically not
using LiveCycle, since LiveCycle isn't creating a PDF -- it's some sort of
XML-based proprietary thing, XFA forms, I believe, and hence is
inaccessible in Preview on Mac.

Our only means for fixing is to blow away the tag structure after creating
the forms and then rebuild it by hand: Add tags to document and then
manually fix the tag structure. Very tedious, even with a pro-level tool,
such as CommonLook. I have reported this as a bug on the Adobe Bug report
site. I recommend others having similar problems do the same.

BTW, here is a post on the Adobe forums that gives more detail for the PDF
forms issue I was having: http://forums.adobe.com/message/4629158

ken
--
Ken Petri
Program Director, OSU Web Accessibility Center




On Wed, Sep 19, 2012 at 12:44 PM, Trafford, Logan
< = EMAIL ADDRESS REMOVED = >wrote:

> Hi Heidi
>
> We've experienced similar issues when we create Adobe forms from scratch
> (in LiveCycle) in the CS5 suite. We've found that we have to re-tag the
> document in Pro, regardless of whether or not they were done properly to
> begin with.
>
> Seems to be a bit of a bug.
>
> Logan Trafford
>
> -----Original Message-----
> From: = EMAIL ADDRESS REMOVED = [mailto:
> = EMAIL ADDRESS REMOVED = ] On Behalf Of Heidi Glick
> Sent: September 19, 2012 11:25 AM
> To: = EMAIL ADDRESS REMOVED =
> Subject: [WebAIM] Adobe Tagging Issues
>
> I have a question related to Adobe tagging issues.
>
> Upon closing a PDF and then reopening the file, Adobe has changed tags.
> Tags are reordered, lost, or repeated. Sometimes, even entire pages of tags
> are lost. Even when the repeated tags are set to artifact, other tags are
> lost.
>
> The problem occurs on a computer using Adobe 10, Windows XP, and MS Office
> 2007 but not on a computer with Adobe 10, Windows 7, and MS Office 2010.
>
>
> Thanks,
> H. Glick
> > > messages to = EMAIL ADDRESS REMOVED =
>
>
> This e-mail originates from the City of Ottawa e-mail system. Any
> distribution, use or copying of this e-mail or the information it
> contains by other than the intended recipient(s) is unauthorized.
> If you are not the intended recipient, please notify me at the
> telephone number shown above or by return e-mail and delete
> this communication and any copy immediately. Thank you.
>
> Le présent courriel a été expédié par le système de courriels de
> la Ville d'Ottawa. Toute distribution, utilisation ou
> reproduction du courriel ou des renseignements qui s'y trouvent
> par une personne autre que son destinataire prévu est interdite.
> Si vous avez reçu le message par erreur, veuillez m'en aviser par
> téléphone (au numéro précité) ou par courriel, puis supprimer
> sans délai la version originale de la communication ainsi que
> toutes ses copies. Je vous remercie de votre collaboration.
>
>
> > > >
>