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Thread: Please resolve this issue of kurzweil

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From: Mohib Anwar Rafel
Date: Tue, Mar 11 2014 4:45AM
Subject: Please resolve this issue of kurzweil
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Friends I am facing strange problem in kurzweil 1000 v 13. There are 2
recognition engens in recognition tab under setting menue in kurzweil.
Usually we use fine reader recognition engen, as it is set by default
which recognise the page when we scan any document. If I am scanning
any page, after scanning, when kurzweil starts to recognise the page,
an error appears in a dialogue box and that is : "run time error". If
I press OK butten, kurzweil closes down and I have to restart kurzweil
again. How ever before scanning if I am changing recognition engen
from fine reader engen to scan soft engen 18.0, it recognises the page
as usual. But the recognition results are not good with scan soft
engen . Please guide me how to resolve this issue. I have done too
much trouble shooting, I have uninstalled and reinstalled kurzweil
many times after removing it completely, I have removed fine reader
and reinstalled it just in case if it was the culpret. Interestingly
Kurzweil 12 was working fine with fine reader recognition engen

--
Mohib Anwar Rafel
2009 - 2011 M.Phil, International Legal Studies, JNU.
2011 - 2013 LL.M, Faculty of Law, University of Delhi.
2013 - Pursuing Ph.D in International Law, JNU

Skype: mohibrafel
Phone: 09811767506,
09211192333

From: Ryan E. Benson
Date: Tue, Mar 11 2014 4:24PM
Subject: Re: Please resolve this issue of kurzweil
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It looks like version 13.04 was released about two months ago, so maybe a
bug was introduced. I would call them and report it. My suggestion was
going to be to try to re-install Fine Reader. Contact info:
http://support.cambiumtech.com/index.php

--
Ryan E. Benson


On Tue, Mar 11, 2014 at 6:45 AM, Mohib Anwar Rafel < = EMAIL ADDRESS REMOVED = >wrote:

> Friends I am facing strange problem in kurzweil 1000 v 13. There are 2
> recognition engens in recognition tab under setting menue in kurzweil.
> Usually we use fine reader recognition engen, as it is set by default
> which recognise the page when we scan any document. If I am scanning
> any page, after scanning, when kurzweil starts to recognise the page,
> an error appears in a dialogue box and that is : "run time error". If
> I press OK butten, kurzweil closes down and I have to restart kurzweil
> again. How ever before scanning if I am changing recognition engen
> from fine reader engen to scan soft engen 18.0, it recognises the page
> as usual. But the recognition results are not good with scan soft
> engen . Please guide me how to resolve this issue. I have done too
> much trouble shooting, I have uninstalled and reinstalled kurzweil
> many times after removing it completely, I have removed fine reader
> and reinstalled it just in case if it was the culpret. Interestingly
> Kurzweil 12 was working fine with fine reader recognition engen
>
> --
> Mohib Anwar Rafel
> 2009 - 2011 M.Phil, International Legal Studies, JNU.
> 2011 - 2013 LL.M, Faculty of Law, University of Delhi.
> 2013 - Pursuing Ph.D in International Law, JNU
>
> Skype: mohibrafel
> Phone: 09811767506,
> 09211192333
> > > >