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Thread: Accessibility Cost Benefit Analysis Model
Number of posts in this thread: 3 (In chronological order)
From: Peter Shikli
Date: Wed, Jul 12 2017 1:01PM
Subject: Accessibility Cost Benefit Analysis Model
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The legal beagles have passed word to me that the new administration is
bringing to bear cost-benefit analysis as part of enforcing Section 508 and
other accessibility rules, that is, judges are being asked to consider cost
and benefit as part of their rulings. If this is true, I would like to
explore what spreadsheet-based cost-benefit models exist for online
accessibility.
I've uncovered (dated) reports like
g3ict.org/download/p/fileId_938/productId_248 that discuss the topic, but
not a model into which a particular accessibility issue can plug its
what-if scenarios. For example, I'm looking for a model that includes the
added cost of providing support for a blind website visitor unable to use
the inaccessible self-serve option on a website, or the productivity
benefit of an employed blind person able to use an online resource, or the
sales increase of blind customers able to buy products online -- all that
in comparison to the remediation cost of providing accessibility.
Has anyone heard of such a spreadsheet-based cost-benefit model reflecting
current factors?
Cheers,
Peter Shikli
From: Jonathan Avila
Date: Mon, Jul 17 2017 9:12AM
Subject: Re: Accessibility Cost Benefit Analysis Model
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Peter, have you looked at the Regulatory Impact Analysis that the US Access Board had commissioned as part of the Section 508 refresh?
https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-regulatory-impact-analysis
Phil Jenkins @ IBM also put together a costing model for accessibility
https://www-03.ibm.com/able/education/downloads/IBM_WCAG_2.0_Compliance_Costing_Model_CSUN13.pdf
Jonathan
Jonathan Avila
Chief Accessibility Officer
Level Access, inc. (formerly SSB BART Group, inc.)
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703.637.8957 (Office)
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From: Peter Shikli
Date: Mon, Jul 17 2017 2:13PM
Subject: Re: Fwd: Accessibility Cost Benefit Analysis Model
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Jonathan,
The Access Board report was helpful in detailing what a nationwide
cost-benefit analysis looks like for accessibility, and it listed factors I
should consider in a cost-benefit model targeting a specific accessibility
issue, but I'm searching for a more granular model. Let's say, for
example, that an agency received an accessibility complaint related to a
particular website function. I'd like to provide a cost-benefit
spreadsheet model into which they can enter their situation's specific
parameters to do the what-if scenarios supporting various remediation steps
for their particular situation.
The IBM link sounded more relevant, but they too provided cost-benefit
study results aggregated across different sized businesses. Their cost
tables gave useful remediation items for me to consider, but their PDF was
a list of Powerpoint slides that sometimes needed explanation.
Thanks for your thoughts,
Peter
----------------------------------------
Subject: RE: [WebAIM] Accessibility Cost Benefit Analysis
Model
Date: Mon, 17 Jul 2017 15:12:06 +0000
From: Jonathan Avila < = EMAIL ADDRESS REMOVED = >
To: = EMAIL ADDRESS REMOVED = < = EMAIL ADDRESS REMOVED = >, WebAIM Discussion
List < = EMAIL ADDRESS REMOVED = >
Peter, have you looked at the Regulatory Impact Analysis that the US
Access Board had commissioned as part of the Section 508 refresh?
https://www.access-board.gov/guidelines-and-standards/communications-and-it/
about-the-ict-refresh/final-regulatory-impact-analysis Phil Jenkins @ IBM
also put together a costing model for accessibility
https://www-03.ibm.com/able/education/downloads/IBM_WCAG_2.0_Compliance_Cost
ing_Model_CSUN13.pdf Jonathan Jonathan Avila Chief Accessibility Officer
Level Access, inc. (formerly SSB BART Group, inc.)
= EMAIL ADDRESS REMOVED = 703.637.8957 (Office) Visit us online: Website |
Twitter | Facebook | LinkedIn | Blog Looking to boost your accessibility
knowledge? Check out our free webinars! The information contained in this
transmission may be attorney privileged and/or confidential information
intended for the use of the individual or entity named above. If the reader
of this message is not the intended recipient, you are hereby notified that
any use, dissemination, distribution or copying of this communication is
strictly prohibited.