WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: email issue

for

From: Info
Date: Sep 3, 2008 11:40AM

Yes, even using the built in stationary can cause issues. Because there
isn't always good contrast between fonts and background...or even with fonts
people use for replying and forwarding, this can get visually messy and the
readability level decreases. Some days it pays to use a screen reader so I
don't have to wade through the visual clutter.

I had friends without disabilities use stationary and wallpaper and then
write to me complaining that they couldn't see text in a response to their
posts.

Outlook also has a setting to use random colours for replying to e-mail
which can also create readability and accessibility issues so should be
turned off.

Go to Mail Format > Stationary and Fonts in Outlook 2007 and make sure the
"pick new colour when replying or forwarding" is unchecked. It is also in
Outlook 2003 but I forget if the Stationary and Fonts is one button or two
so you'll have to look for it.

Cheers, Karen