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Re: What makes this site such an accessibility train wreck?

for

From: Carin Headrick
Date: Sep 24, 2010 8:03AM

There are two roberts. Robert Mask is what I want. Sometimes I wind up in
Robert Howard! I have seen the book of memories, I never see the service
details. Sometimes I click on obituary and end up in book of memories, and
sometimes the wrong guy's book of memories. I cannot right click a link and
copy shortcut, and I don't see service details. What is it below? I see lots
of messages, but no service details.

Carin
----- Original Message -----
From: "Karlen Communications" < <EMAIL REMOVED> >
To: "'WebAIM Discussion List'" < <EMAIL REMOVED> >
Sent: Friday, September 24, 2010 9:53 AM
Subject: Re: [WebAIM] What makes this site such an accessibility train
wreck?


Carin:

I went to the section on Maps and Directions for the first person on this
page:
http://www.thomsonfuneralhome.com/runtime.php?SiteId=21408&;NavigatorId=12599
1&ListType=current&start=0 which is view current services.

This opened a book of memories for Robert... in a new tab:
http://thomsoncollinsfh.frontrunnerpro.com/runtime/21408/runtime.php?SiteId21408&;NavigatorId=125991&viewOpt=dpaneOnly&ItemId=528333&op=tributeMemorialC
andles&jumpop=moreinfo

I then went to the link for service details which took me to another page
http://thomsoncollinsfh.frontrunnerpro.com/runtime/21408/runtime.php?SiteId21408&;NavigatorId=125991&ItemId=528333&op=moreinfo&viewOpt=dpaneOnly

Which is full of blank lines but it does have the service details if you are
patient and move through them. I did this using JAWS and trying to figure
out which links in the list of links would be most appropriate.

Is this the information you are trying to find? It is a bit of a dog's
breakfast of design. Might not be the right person but the breadcrumbs might
work. They also have a link to a Help Desk from the last page I've
referenced. :-)

Cheers, Karen