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Re: Accessible voice biometrics

for

From: Birkir R. Gunnarsson
Date: Apr 7, 2011 3:51PM

Claudia

Sould this institution be Wells Fargo Bank by any chance *grin*, I
mean judgin by your signature.
Can you provide a link to more information about voice biometrics,
implementations or other info?
Obviously there are users who use synthetic voice or mechanical
implementations for speech, or users who cannot communicate via speech
whatsoever, e.g. some deafblind users, so there will be a group that
canot take advantage of voice biometrics, if it is some sort of voice
recognition as a security parameter (if it is someting entirely
different I would be most interested to read about it).
This is a small group certainly, but those would be severely impacted
I imagine, unless alternative arrangements or exceptions could be
implemented.
-Birkir

On 4/7/11, <EMAIL REMOVED> < <EMAIL REMOVED> > wrote:
> I'm currently working with a large financial institution client who wants to
> add voice biometrics as an additional layer of authentication for their
> iPhone mobile web apps. My client has asked me to research and identify
> what, if any, are areas of concern with respect to accessibility when it
> comes to using voice biometrics on smartphones.
>
> Voice biometrics is a new area for me. I'd love to hear back from anyone
> with comments, suggestions, resources, etc. that might help me in my
> research.
>
> Thanks,
> claudia
>
> Claudia Alden Case
> Web User Experience & Accessibility Consultant | Wells Fargo Bank
> email: <EMAIL REMOVED> <mailto: <EMAIL REMOVED> > |
> phone: (415) 371-4760 | mobile: (650) 208-0039
>
>