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Re: Is USPS website inaccessible?

for

From: Jonathan C. Cohn
Date: Apr 25, 2013 2:25PM

What would happen if you created an account on the site? That should prevent you from having to enter everything at least.


Sent from my iPhone

On Apr 25, 2013, at 3:13 PM, Turkish Tutor < <EMAIL REMOVED> > wrote:

> Hi Jonathan and Steve,
> Thank you guys for checking it out. I am so frustrated because I need
> to use this site pretty often. It sounds like the fastest solution
> would be upgrading to jaws 14, which I cannot do it soon. So I'd like
> to let their webmaster know about the issue. Hopefully it would not
> take them too long to fix the website.
> Thanks again for testing it.
>
> Ahmet
>
>
> On 4/24/13, Turkish Tutor < <EMAIL REMOVED> > wrote:
>> Hello Everyone,
>> I am a jaws screen reader user. Currently I have jaws 13 and win 7 OS
>> on my computer. I have been trying to schedule package pick up by
>> using USPS website for couple of days. I am having a big trouble with
>> The form fields on the website. It is very hard to focus on certain
>> edit fields to type the required info. I tried both IE and Firefox and
>> nothing changed. The callender, where you select pick up date is also
>> not accessible. the available days are listed in a table as links and
>> It is impossible to activate a link by using keyboard. So I had to ask
>> a sighted person to click on the date I want by using mouse. However,
>> the problem continues even after activating the link. Then it is very
>> difficult to go back to the actual form. Also when I bring up the list
>> of form fields by using Ins+f5 I noticed that the dates in the
>> callender is not labeled. The callender key is also totally visual.
>> They used colors to show holidays, available days etc but there is no
>> alt tag for those as well. I am wondering if I am not doing the right
>> thing to navigate the site or it is really inaccessible. I really
>> apriciate if someone more knowledgable could check the site and give
>> feedback. Here is the link:
>> https://tools.usps.com/go/ScheduleAPickupAction!input.action
>>
>> USPS is a crucial organization for many of us including blind people.
>> So if there is something wrong with their website I'd like to let
>> their webmaster know.
>> Thanks for all your help,
>>
>> Ahmet
> > >