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Re: Font size question

for

From: Elaine Montambeau
Date: Oct 29, 2002 10:01AM

Hello,

You might want to switch from em's to percentages.
For some reason percentages is still legible on a
browser set to "small".

Elaine

Gary Hayden-Sofio wrote:
>
> Using ie5.5, I understand your customer's point when the text size is
> set to "smaller". But when set to "medium", the page looks quite fine to
> me.
>
> Gary
>
> ========================> Gary Hayden-Sofio, Webmaster
> Minneapolis Community & Technical College
>
> >>> <EMAIL REMOVED> 10/29/02 07:19AM >>>
> Yesterday I received the following email from a visitor to our site:
>
> "I was on the state comptroller's page and when I went to this
> particular page: http://www.osc.state.ct.us/finance/whatis.htm I
> couldn't read the links or the text on the page. Of course I'm aware
> that I can adjust the size with the options in my browser but the font
> size was so unusually small. This is unacceptable. Could you please do
> something to rectify this."
>
> I wrote back and said:
>
> "Thank you for writing to with your concerns about the font size used
> on the Bond Allocation Database web site. The site was created using a
> stylesheet for accessibility reasons and uses the 'em' attribute for the
> font size. The value is set to .95, which is only 5% less than if no
> font size had been specified at all. The 'em' attribute allows the
> visitor to increase (or decrease) the text to his or her own comfort
> level.
>
> Could you please tell me what browser and browser version you are using
> - perhaps there is an incompatibility issue that we are unaware of."
>
> He wrote this back to me:
>
> "I've got ie5.5 and I tried to adjust the font size but when I did it
> was too big and the text became too cumbersome. I wouldn't have emailed
> you unless it was really an issue but it is and when I couldn't resolve
> it on my own with the font adjustment in ie then I felt it necessary to
> notify you.
>
> thanks for taking care of this for me."
>
> The way he ended this last email makes it sound to me like he is
> expecting me to make changes to the site. This site has been up for at
> least two years, and this is the first time anyone has written to us
> with this issue. I have viewed the site in IE, Opera and Netscape, and
> I think it's working OK. I am not sure how to respond. Does anyone have
> any thoughts on this? Is there a change I can make that will make
> everyone happy, including my boss?
>
> Kathleen Anderson, Webmaster
> State of Connecticut, Office of the State Comptroller
> 55 Elm Street, Hartford, Connecticut 06106
> voice: (860) 702-3355 fax: (860) 702-3634
> email: <EMAIL REMOVED>
> URL: http://www.osc.state.ct.us/
>
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--
Elaine Montambeau : : Web Designer
Department of Academic Computing
College of Charleston
<EMAIL REMOVED>
http://www.cofc.edu/~elainem
http://www.cofc.edu
. . . . . . . . . . . . . . . . . . . .


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