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Re: Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

for

From: Birkir R. Gunnarsson
Date: Jul 17, 2014 7:58AM

Whatever keyboard only method works needs to be visibly documented on
this page too.
(sighted keyboard only users are often somewhat overlooked when we do
accessibility recommendations).
I do not think there is an obvious standard keyboard behavior way to
achieve this goal, so instructions need to be there, in form of text
or a tooltip.
If screen reader users need to turn their virtual focus off in order
for the keyboard behavior to register, that info needs to be part of
that same text or tooltip as well (though it can be vissibly hidden).


On 7/17/14, Jon Avila < <EMAIL REMOVED> > wrote:
> It could be that you need to scroll to the bottom of the ToS. This can
> sometimes be accomplished with the keyboard if the ToS is keyboard
> focusable. You could try pressing page down several times or end. These
> keys may need to be pressed in forms or focus mode or by passing the keys
> through the screen reader.
>
> Jonathan
>
>> On Jul 17, 2014, at 8:35 AM, "Nusbaum, Christopher"
>> < <EMAIL REMOVED> > wrote:
>>
>> Good Morning Listers,
>>
>> As many of you are probably aware, I currently work as an intern in my
>> local school system's IT department, specializing in supporting and
>> maintaining our assistive technology as well as evaluating our in-house
>> software for accessibility and providing feedback to the developers. I
>> encountered a problem yesterday which I am not sure whether I should bring
>> to the developers because I don't know whether to deem it an accessibility
>> problem or an operator error.
>>
>> There is a portion of our in-house Web portal which requires that each
>> employee accept an "Acceptable Use Policy," or a Terms of Use agreement,
>> before we are granted full access to the Internet. I first tried to bypass
>> the agreement by pressing JAWS key + F5 and going directly to the accept
>> button. However, something in the software recognizes when one has not
>> read through the entire agreement and presents an error dialogue which
>> asks the user to read through the entire document. When I did this,
>> however, the system still gave me the same error. It seems that it relies
>> on the position of the PC cursor to determine whether the full document
>> has been read. When I down-arrowed through the agreement, the JAWS cursor
>> moved, but the PC cursor did not move with it. I had to have one of the
>> sighted techs move the PC cursor to the end of the scroll bar with the
>> mouse in order for the acceptance to go through. Is there something I'm
>> missing? Is there a way to move the PC cursor along
> w
>> ith the JAWS cursor? If not, I would consider this an accessibility
>> concern. What, then, would your suggestion be to our developers to fix it?
>> Any help would be appreciated.
>>
>> Thanks in advance,
>>
>> Chris
>>
>> Christopher A. (Chris) Nusbaum, Intern
>> Technology Services Department
>> Assistive Technology Program
>> Carroll County Public Schools
>> 125 North Court Street
>> Westminster, MD 21157
>> Phone: (410) 751-3428
>> Cell: (443) 547-2409
>> Email: <EMAIL REMOVED>
>>
>> >> >> > > > >


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