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Re: Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

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From: Lucy Greco
Date: Jul 17, 2014 10:44AM

Hello:
Is there a reason you chose to move to the button with the jaws curser
and not just tab to it through the terms. I am wondering if you can even
focus on the turns to control if it sees that you read it or not.

Lucia Greco
Web Accessibility Evangelist
IST - Architecture, Platforms, and Integration
University of California, Berkeley
(510) 289-6008 skype: lucia1-greco
http://webaccess.berkeley.edu
Follow me on twitter @accessaces

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Nusbaum,
Christopher
Sent: Thursday, July 17, 2014 5:36 AM
To: List for teachers and trainers of adaptive technology; WebAIM
Discussion List
Subject: [WebAIM] Problem with Terms of Use Acceptance Form: Accessibility
Issue or Operator Error?

Good Morning Listers,

As many of you are probably aware, I currently work as an intern in my
local school system's IT department, specializing in supporting and
maintaining our assistive technology as well as evaluating our in-house
software for accessibility and providing feedback to the developers. I
encountered a problem yesterday which I am not sure whether I should bring
to the developers because I don't know whether to deem it an accessibility
problem or an operator error.

There is a portion of our in-house Web portal which requires that each
employee accept an "Acceptable Use Policy," or a Terms of Use agreement,
before we are granted full access to the Internet. I first tried to bypass
the agreement by pressing JAWS key + F5 and going directly to the accept
button. However, something in the software recognizes when one has not
read through the entire agreement and presents an error dialogue which
asks the user to read through the entire document. When I did this,
however, the system still gave me the same error. It seems that it relies
on the position of the PC cursor to determine whether the full document
has been read. When I down-arrowed through the agreement, the JAWS cursor
moved, but the PC cursor did not move with it. I had to have one of the
sighted techs move the PC cursor to the end of the scroll bar with the
mouse in order for the acceptance to go through. Is there something I'm
missing? Is there a way to move the PC cursor along w ith the JAWS
cursor? If not, I would consider this an accessibility concern. What,
then, would your suggestion be to our developers to fix it? Any help would
be appreciated.

Thanks in advance,

Chris

Christopher A. (Chris) Nusbaum, Intern
Technology Services Department
Assistive Technology Program
Carroll County Public Schools
125 North Court Street
Westminster, MD 21157
Phone: (410) 751-3428
Cell: (443) 547-2409
Email: <EMAIL REMOVED>

messages to <EMAIL REMOVED>