WebAIM - Web Accessibility In Mind

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Re: accessible third-party commercial online chat options


From: Andrews, David B (DEED)
Date: Oct 27, 2014 9:20AM

While it is probably overkill for what you want, we use Microsoft LYNC here, and I have found the chat to be accessible.


-----Original Message-----
From: <EMAIL REMOVED> [mailto: <EMAIL REMOVED> ] On Behalf Of Jennifer Sutton
Sent: Thursday, October 23, 2014 11:55 AM
To: WebAIM Discussion List
Subject: [WebAIM] accessible third-party commercial online chat options

Greetings, WebAIM:

Does anyone have recommendations for accessible third-party commercially available online chat services/clients?

I'm not looking to "build our own," such as might be possible via this:


and the style guide:

Rather, I'm looking for a third-party vendor who's committed to accessibility of online chat, especially on the front end, but preferably on both the front and back end.

If you've used online chat services that work well, but you don't know who the vendor is, I'd be interested in that input, too, as it could facilitate my doing further research.

Thanks in advance.