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Re: Accessibility of Salesforce

for

From: Jesse Hausler
Date: Feb 27, 2015 11:59AM

Hey Folks,

I'm very glad to see a discussion about Salesforce here on Webaim. Howard,
I can try to answer your question.

As you mentioned, there are numerous ways to build on our platform. Our
Visualforce components in the <apex:> namespace largely support
accessibility. They have built in techniques for labeling form fields,
using fieldsets, adding image alts, and other basics. When it comes to more
complex UI, it may be safer from an accessibility standpoint to build or
use a 3rd party JS library that you approve of. Visualforce components were
built very long ago before modern standards and ARIA, etc. We recommend
that developers test their custom UI on our platform as they would any
other UI that they build, meaning we don't offer any specific accessibility
testing tools for VF.

We now offer a new technology for building on our platform called Lightning
Components. These were built from scratch to be accessible following the
w3c's specifications for semantics, keyboard behavior, and ARIA. You can
check out the open source sibling to Lightning Components, named Aura, on
github: https://github.com/forcedotcom/aura. These components do come
packaged with JS accessibility tests.

As Lisa and Karl noted, we are making huge strides with the new products
that we are building. We are active in groups like Accessible Innovators
because we want feedback from the community on how we should build more
complex UIs. We are also aiming to help the web community in general by
releasing tools like http://colorsafe.co to the public.

I'd prefer this thread not turn into a discussion about any accessibility
bugs found in that tool, but if you do have things you would like to
report, please contact the developer
<https://github.com/donnieberg/accessible-color-palette/issues>.

If anyone wants to chat about Salesforce in person, I'll be at CSUN next
week where I'll be speaking on how to be successful with Accessibility in
an Agile World
<http://www.csun.edu/cod/conference/2015/sessions/index.php/public/presentations/view/190>;.
I'll also be at Accessibility Web Camp Bay Area this Saturday.

Take care,
Jesse

On Fri, Feb 27, 2015 at 7:10 AM, Jonathan Avila < <EMAIL REMOVED> >
wrote:

> > And Salesforce UX developed a new color contrast tool for accessibility
> compliance, ColorSafe, http://colorsafe.co/. More
>
> Unfortunately the colors used on the main page (white on a green) do not
> meet the WCAG contrast requirements for sufficient contrast.
>
> Also, the page lacks a vertical scrollbar and content runs off the bottom
> of the screen. For people who use lower resolution or who use browser zoom
> scrollbars should not be prevented from being displayed. The wheel on the
> mouse can't even be used to scroll.
>
> Jonathan
>
> --
>
> -----Original Message-----
> From: <EMAIL REMOVED> [mailto:
> <EMAIL REMOVED> ] On Behalf Of Caid, Lisa M.
> Sent: Thursday, February 26, 2015 6:07 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] Accessibility of Salesforce
>
> Hello Howard,
>
> I have not worked with the Salesforce platform, but I've worked in a
> limited way with the Salesforce.com Lead Accessibility Specialist Jesse H
> to help us obtain a VPAT, and an updated VPAT for our use of Salesforce.
> Jesse was very helpful and knowledgeable. I think Jesse is a member of
> this list.
>
> See Jesse's recent LinkedIn discussion on "Sticky Column in a data table"
> https://www.linkedin.com/groups/Sticky-Column-in-data-table-4512178.S.5934063171689013250?view=&item=5934063171689013250&type=member&gid=4512178&trk=eml-b2_anet_digest-group_discussions-13-grouppost-name-1&midToken=AQFhlbY-7QiJ9Q&fromEmail=fromEmail&ut=0hiZ_S2-D5p6E1
> .
>
> And Salesforce UX developed a new color contrast tool for accessibility
> compliance, ColorSafe, http://colorsafe.co/. More about ColorSafe,
> Accessible Interface Design,
> https://medium.com/salesforce-ux/accessible-interface-design-d80e95cbb2c1.
> ColorSafe is useful to our staff for WCAG 2.0 Success Criteria (SC) 1.4.1,
> and 1.4.3 testing.
>
> This level of commitment speaks well of Salesforce's accessibility
> culture, to me.
>
> Sincerely,
>
> Lisa Caid
> Accessibility Coordinator
> Information Technology - Accessibility
> <EMAIL REMOVED>
> (806) 651-1241
> IT Service Center (806) 651-4357
>
> If you need email content or attachments in alternate formats for
> accessibility, please send your contact information and the specifics of
> your request to <EMAIL REMOVED> .
>
>
> -----Original Message-----
> From: <EMAIL REMOVED> [mailto:
> <EMAIL REMOVED> ] On Behalf Of Howard Kramer
> Sent: Thursday, February 26, 2015 12:41 PM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] Accessibility of Salesforce
>
> Hi Karl,
>
> Thanks for that feedback. And I'll take a look at the VPAT.
>
> -Howard
>
> On Thu, Feb 26, 2015 at 8:41 AM, Karl Groves < <EMAIL REMOVED> > wrote:
>
> > Howard,
> >
> > I'd recommend taking a look at Salesforce's VPAT documents:
> > http://www.salesforce.com/company/legal/508_accessibility.jsp
> >
> > On a personal level, I use Salesforce and Desk.com for Tenon.
> > Salesforce itself is an incredibly complicated system. I have no data
> > to support this but I imagine that the system's complexity may
> > exacerbate any accessibility issues the system has.
> >
> > It appears that newer Salesforce products have better accessibility
> > than stuff built on legacy code. Desk.com, for instance, is pretty
> > good. That doesn't mean it is perfect, which is why Tenon also accepts
> > support requests via email and telephone. Just the other day though I
> > engaged in a chat over Desk.com with a user on NVDA.
> >
> > On Thu, Feb 26, 2015 at 9:47 AM, Howard Kramer < <EMAIL REMOVED> >
> > wrote:
> > > Hello All,
> > >
> > > Has anyone had experience working with the Salesforce platform and
> > > complementary tools such as Visualforce, Squid, etc.? I'm trying to
> > > find out how intrinsically accessible it is and what, if any, types
> > > of accessibility tools, checks, etc., it has?
> > >
> > > Thanks,
> > > Howard
> > >
> > >
> > > --
> > > Howard Kramer
> > > CO-PI - UDUC
> > > *Promoting the Integration of Universal Design into University
> > > Curricula*
> > > (UDUC)
> > > Lecturer, Cont. Ed - Evening & Cred Admin
> > > 303-492-8672
> > > cell: 720-351-8668
> > > > > > > > > list messages to <EMAIL REMOVED>
> >
> >
> >
> > --
> >
> > Karl Groves
> > www.karlgroves.com
> > @karlgroves
> > http://www.linkedin.com/in/karlgroves
> > Phone: +1 410.541.6829
> >
> > Modern Web Toolsets and Accessibility
> > https://www.youtube.com/watch?v=_uq6Db47-Ks
> >
> > www.tenon.io
> > > > > > list messages to <EMAIL REMOVED>
> >
>
>
>
> --
> Howard Kramer
> Conference Coordinator
> Accessing Higher Ground
> 303-492-8672
> cell: 720-351-8668
>
> AHEAD Association of Higher Education and Disability
> > > messages to <EMAIL REMOVED>
> > > messages to <EMAIL REMOVED>
> > > >