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Losing images when converting to PDF from Word?

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From: Andrea Miralia
Date: Nov 8, 2016 11:19AM

Has anyone here seen a recurring problem with Acrobat DC just dropping images completely (GIFs, usually) when converting from Word Docs (or Docx) to PDF? We can't figure out the pattern. Sometimes they get dropped, and sometimes they don't. We've had to re-insert the images after the conversions, directly in Acrobat. It's annoying!