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Re: Losing images when converting to PDF from Word?

for

From: Andrea Miralia
Date: Nov 28, 2016 8:09AM

I will, as soon as I get a chance. I haven't forgotten. :)


-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of Metzessible
Sent: Friday, November 25, 2016 11:59 AM
To: WebAIM Discussion List
Subject: Re: [WebAIM] Losing images when converting to PDF from Word?

That's fascinating. Haven't encountered this problem yet. I appreciate you posting something so I can see what's happening with the word and pdf file.

Thanks,
Jon

On Thu, Nov 17, 2016 at 4:28 PM Andrea Miralia < <EMAIL REMOVED> > wrote:

>
> We had the same problem with PNG and with TIFF. I'll post an example
> file when I get permission to do so, or I'll create a dummy.
>
>
>
> -----Original Message-----
> From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> Behalf Of Metzessible
> Sent: Wednesday, November 16, 2016 9:49 AM
> To: WebAIM Discussion List
> Subject: Re: [WebAIM] Losing images when converting to PDF from Word?
>
> What's the reason you're using GIF in the first place? Are you trying
> to export an animation?
>
> GIF is a very old format, with support for the specification ending in
> 1989. It also only supports up to 256 colors, vs the newer
> transparency enabled graphic format PNG.
>
> There could be a number of reasons why it's not exporting correctly.
> It could be created a long time ago, something may be wrong with the
> way the file was created that isn't jiving with the PDF exporter in
> Word, Word may be using a different method to parse GIFs, the way it
> is compressing the PDF file on export may be conflicting with the
> other file formats you are using because it's such an old format, etc.
>
> Can you post a dummy word and pdf where this happens somewhere so we
> can get a better look?
>
> My recommendation otherwise is to convert your formats to more current
> technology, since it's so old. Aside from that, I am having trouble
> reproducing the problem.
>
> Thanks,
> Jon
>
> On Fri, Nov 11, 2016 at 2:00 PM Whitney Quesenbery
> < <EMAIL REMOVED> >
> wrote:
>
> > Yep. Here we are in 2016 and we still can't make the format work. I
> > don't want new features. I don't want cloud working I want bugs fixed.
> >
> > On Tue, Nov 8, 2016 at 8:13 PM Andrea Miralia <
> > <EMAIL REMOVED> >
> > wrote:
> >
> > >
> > >
> > > We've had the issue for 2 years now, with Acrobat DC this time and
> > > Word
> > > 2010 (version "14.")
> > >
> > > This is a bug that we've had in hundreds of documents, all due at
> > > the
> > same
> > > time, so this year and last, we had to manually insert them back in.
> > > They were nowhere to be found in the content panel.
> > >
> > >
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ]
> > > On Behalf Of Jonathan Cohn
> > > Sent: Tuesday, November 08, 2016 3:03 PM
> > > To: WebAIM Discussion List
> > > Subject: Re: [WebAIM] Losing images when converting to PDF from Word?
> > >
> > > Michael,
> > >
> > > I thought that issue was resolved in Word 2013.
> > >
> > > On 8 November 2016 at 14:09, Moore,Michael (Accessibility) (HHSC)
> > > < <EMAIL REMOVED> > wrote:
> > >
> > > > We have not seen that but we have noticed that the images do not
> > > > end up in the correct location in the reading order or in the
> > > > tag tree when converting from docx files. This problem can be
> > > > avoided by setting the image to display in-line and saving to
> > > > the .doc format. I am not sure if it is related to the issue
> > > > that you are
> seeing.
> > > >
> > > > Mike Moore
> > > > Accessibility Coordinator
> > > > Texas Health and Human Services Commission Civil Rights Office
> > > > (512) 438-3431 (Office)
> > > >
> > > > -----Original Message-----
> > > > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ]
> > > > On Behalf Of Andrea Miralia
> > > > Sent: Tuesday, November 08, 2016 12:19 PM
> > > > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > > > Subject: [WebAIM] Losing images when converting to PDF from Word?
> > > >
> > > >
> > > >
> > > > Has anyone here seen a recurring problem with Acrobat DC just
> > > > dropping images completely (GIFs, usually) when converting from
> > > > Word Docs (or
> > > > Docx) to PDF? We can't figure out the pattern. Sometimes they
> > > > get dropped, and sometimes they don't. We've had to re-insert
> > > > the images after the conversions, directly in Acrobat. It's annoying!
> > > >
> > > > > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > > > > > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > > > >
> > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > >
> > --
> > *Whitney Quesenbery*
> > (lists) <EMAIL REMOVED>
> > (work) <EMAIL REMOVED>
> > > > > > archives at http://webaim.org/discussion/archives
> > > >
> > > archives at http://webaim.org/discussion/archives
> > > > archives at http://webaim.org/discussion/archives
> >