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From: Mike Warner
Date: Aug 27, 2017 8:56AM


Hi all,

the closed captions to the Ask the Smithsionian videos don't work or don't
work consistently. Today, I went to watch the video about the stone
babies, and the captions didn't work in the latest Firefox, Chrome, Edge,
or IE on Windows 10 or in the latest Safari on Mac.

The video in question this time is linked to below this paragraph. Can
anyone get the captions to show? I'm trying to gather info to try to get
them to actually fix their issues with the captions, as I've contacted them
a few times about this.

http://www.smithsonianmag.com/videos/category/ask-smithsonian/ask-smithsonian-whats-a-stone-baby/

Thank you,
Mike

Mike Warner
Director of IT Services
MindEdge, Inc.