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Re: PDF reflow problem after conversion from Word

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From: Steve Green
Date: Jun 18, 2018 9:11AM


We're using Word for Windows on desktop. I have been doing accessible PDF remediation for more than ten years (using Acrobat 9 for about the last 8 of those) and I don't recall seeing anything like this before.

Steve

-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of L Snider
Sent: 18 June 2018 15:43
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] PDF reflow problem after conversion from Word

I wondered if the 2.0 was the issue, but wasn't sure (Adobe didn't mention it when I reported the PDF/InDesign bug). I am on Fast Insider Office so I never know if they are changing things around, so I wait a bit and then use the forums. I am hoping these issues are temporary! They are a real pain, especially now that I can't use the TURO/Reading Order tool anymore to see what the tags are, that is really not fun at all.

I hope everyone submits issues, because then they will fix them!

Cheers

Lisa



On Mon, Jun 18, 2018 at 8:54 AM, < <EMAIL REMOVED> > wrote:

> We're starting to see the effects of PDF 2.0 being adopted by our
> software companies.
>
> (The PDF 2.0 standard was released last year, https://www.pdfa.org/
> publication/iso-32000-2-pdf-2-0/. The PDF/UA 2 standard is still in
> development.)
>
> So expect some changes to what Microsoft and Adobe's products produce.
> No transition is without its bumps and glitches.
>
> But if there are errors, then log them to the appropriate User Voice
> forum. If you're doing an MS Office-to-PDF workflow, then log the
> error at both companies.
>
> The User Voice forums are at:
> —Acrobat https://acrobat.uservoice.com/ —Word
> https://word.uservoice.com/ —PowerPoint
> https://powerpoint.uservoice.com/ —Adobe InDesign
> https://indesign.uservoice.com/
>
> —Bevi
>
> — — —
> Bevi Chagnon, founder/CEO | <EMAIL REMOVED> — — —
> PubCom: Technologists for Accessible Design + Publishing consulting '
> training ' development ' design ' sec. 508 services Upcoming classes
> at www.PubCom.com/classes — — —
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of L
> Snider
> Sent: Monday, June 18, 2018 9:42 AM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] PDF reflow problem after conversion from Word
>
> Hi Steve,
>
> Is this Mac Word? I have had some weird issues recently, including tags
> problems that I only had with InDesign to Acrobat DC 2018 (since November)
> but they now seem to be happening in 2016 Word Mac (I am on Fast Insider
> thought so I might be getting these when most people aren't yet seeing
> them). I am also now having weird font issues with PowerPoint going to PDF
> after their last fast insider update.
>
> Are you on a desktop or device?
>
> Cheers
>
> Lisa
>
> On Sun, Jun 17, 2018 at 9:42 PM, < <EMAIL REMOVED> > wrote:
>
> > Not experiencing this on my Acrobat Pro DC:2018 version with PDFs made
> > from Word 2016, Windows 10 operating system.
> >
> > No problem with Reflow. Graphics are there.
> >
> > — — —
> > Bevi Chagnon, founder/CEO | <EMAIL REMOVED> — — —
> > PubCom: Technologists for Accessible Design + Publishing consulting '
> > training ' development ' design ' sec. 508 services Upcoming classes
> > at www.PubCom.com/classes — — —
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> > Steve Green
> > Sent: Sunday, June 17, 2018 12:55 PM
> > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > Subject: [WebAIM] PDF reflow problem after conversion from Word
> >
> > I don't know if this is a new problem, but if a Word document contains
> any
> > images, it cannot be viewed in Reflow view after conversion to PDF. After
> > selecting the Reflow menu option, the PDF remains in "normal" view and
> the
> > Reflow menu option is now greyed out. This occurs both with Adobe Reader
> > and Adobe Acrobat. I am using Word in Office 365.
> >
> > As a workaround, I tried converting the Word document using Adobe Acrobat
> > v9 (yes, I know it's old but it meets our needs). Reflow now works ok but
> > Acrobat creates untagged PDFs. I have been through all the settings and I
> > can't see anything that would account for this.
> >
> > Can anyone shed any light on this? I am keen to avoid making any changes
> > to the document in Acrobat because the client who will be creating the
> > documents is not tech savvy and I am trying to write the simplest
> possible
> > procedures for them.
> >
> > Regards,
> > Steve Green
> > Managing Director
> > Test Partners Ltd
> > 020 3002 4176 (direct)
> > 0800 612 2780 (switchboard)
> > 07957 246 276 (mobile)
> > 020 7692 5517 (fax)
> > Skype: testpartners
> > <EMAIL REMOVED>
> > www.testpartners.co.uk
> >
> > Connect to me on LinkedIn - http://uk.linkedin.com/in/stevegreen2
> >
> > > > > > > > > >
> > > > >
> > > > >