WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: PDF reflow problem after conversion from Word

for

From: L Snider
Date: Jun 18, 2018 4:16PM

I am now seeing that in Word too, for about 4 weeks (fast insider)...It is
driving me mad, because I like the TURO/Reading Order tool, makes it
quicker for me to see things. I actually had to use my XI version because I
got so frustrated with it. This is all on Mac...

Something in that Word release made it messy in DC 2018 Acrobat.

I have also had it where in both InDesign and Word, I only see some tags
and not others. So most will be <span> but then I will see a heading here
or there, it is so odd.

I think you were right on about 2.0, this all started to happen with
InDesign in November 2017 and Word just happened about a month ago (fast
insider)...

I will complain to them again, but Adobe still hasn't fixed the InDesign
issue, and I love InDesign now!

I now have to check everything in XI just to make sure I am seeing what the
client did and not what the programs are bugging on!

Cheers

Lisa

On Mon, Jun 18, 2018 at 3:20 PM, < <EMAIL REMOVED> > wrote:

> Lisa wrote: " especially now that I can't use the TURO/Reading Order tool
> anymore to see what the tags are "
>
> If the PDF was exported from InDesign, then yes, we're still stuck with
> seeing <span> <span> <span> around every line of text when viewed in the
> Order panel.
>
> But this doesn't happen if the PDF was exported from Word.
>
> Lisa, are there other times when you can't see the tags in the Order panel?
>
> — — —
> Bevi Chagnon, founder/CEO | <EMAIL REMOVED>
> — — —
> PubCom: Technologists for Accessible Design + Publishing
> consulting ' training ' development ' design ' sec. 508 services
> Upcoming classes at www.PubCom.com/classes
> — — —
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of L
> Snider
> Sent: Monday, June 18, 2018 10:43 AM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] PDF reflow problem after conversion from Word
>
> I wondered if the 2.0 was the issue, but wasn't sure (Adobe didn't mention
> it when I reported the PDF/InDesign bug). I am on Fast Insider Office so I
> never know if they are changing things around, so I wait a bit and then use
> the forums. I am hoping these issues are temporary! They are a real pain,
> especially now that I can't use the TURO/Reading Order tool anymore to see
> what the tags are, that is really not fun at all.
>
> I hope everyone submits issues, because then they will fix them!
>
> Cheers
>
> Lisa
>
>
>
> On Mon, Jun 18, 2018 at 8:54 AM, < <EMAIL REMOVED> > wrote:
>
> > We're starting to see the effects of PDF 2.0 being adopted by our
> > software companies.
> >
> > (The PDF 2.0 standard was released last year, https://www.pdfa.org/
> > publication/iso-32000-2-pdf-2-0/. The PDF/UA 2 standard is still in
> > development.)
> >
> > So expect some changes to what Microsoft and Adobe's products produce.
> > No transition is without its bumps and glitches.
> >
> > But if there are errors, then log them to the appropriate User Voice
> > forum. If you're doing an MS Office-to-PDF workflow, then log the
> > error at both companies.
> >
> > The User Voice forums are at:
> > —Acrobat https://acrobat.uservoice.com/ —Word
> > https://word.uservoice.com/ —PowerPoint
> > https://powerpoint.uservoice.com/ —Adobe InDesign
> > https://indesign.uservoice.com/
> >
> > —Bevi
> >
> > — — —
> > Bevi Chagnon, founder/CEO | <EMAIL REMOVED> — — —
> > PubCom: Technologists for Accessible Design + Publishing consulting '
> > training ' development ' design ' sec. 508 services Upcoming classes
> > at www.PubCom.com/classes — — —
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of L
> > Snider
> > Sent: Monday, June 18, 2018 9:42 AM
> > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > Subject: Re: [WebAIM] PDF reflow problem after conversion from Word
> >
> > Hi Steve,
> >
> > Is this Mac Word? I have had some weird issues recently, including tags
> > problems that I only had with InDesign to Acrobat DC 2018 (since
> November)
> > but they now seem to be happening in 2016 Word Mac (I am on Fast Insider
> > thought so I might be getting these when most people aren't yet seeing
> > them). I am also now having weird font issues with PowerPoint going to
> PDF
> > after their last fast insider update.
> >
> > Are you on a desktop or device?
> >
> > Cheers
> >
> > Lisa
> >
> > On Sun, Jun 17, 2018 at 9:42 PM, < <EMAIL REMOVED> > wrote:
> >
> > > Not experiencing this on my Acrobat Pro DC:2018 version with PDFs made
> > > from Word 2016, Windows 10 operating system.
> > >
> > > No problem with Reflow. Graphics are there.
> > >
> > > — — —
> > > Bevi Chagnon, founder/CEO | <EMAIL REMOVED> — — —
> > > PubCom: Technologists for Accessible Design + Publishing consulting '
> > > training ' development ' design ' sec. 508 services Upcoming classes
> > > at www.PubCom.com/classes — — —
> > >
> > >
> > > -----Original Message-----
> > > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> > > Steve Green
> > > Sent: Sunday, June 17, 2018 12:55 PM
> > > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > > Subject: [WebAIM] PDF reflow problem after conversion from Word
> > >
> > > I don't know if this is a new problem, but if a Word document contains
> > any
> > > images, it cannot be viewed in Reflow view after conversion to PDF.
> After
> > > selecting the Reflow menu option, the PDF remains in "normal" view and
> > the
> > > Reflow menu option is now greyed out. This occurs both with Adobe
> Reader
> > > and Adobe Acrobat. I am using Word in Office 365.
> > >
> > > As a workaround, I tried converting the Word document using Adobe
> Acrobat
> > > v9 (yes, I know it's old but it meets our needs). Reflow now works ok
> but
> > > Acrobat creates untagged PDFs. I have been through all the settings
> and I
> > > can't see anything that would account for this.
> > >
> > > Can anyone shed any light on this? I am keen to avoid making any
> changes
> > > to the document in Acrobat because the client who will be creating the
> > > documents is not tech savvy and I am trying to write the simplest
> > possible
> > > procedures for them.
> > >
> > > Regards,
> > > Steve Green
> > > Managing Director
> > > Test Partners Ltd
> > > 020 3002 4176 (direct)
> > > 0800 612 2780 (switchboard)
> > > 07957 246 276 (mobile)
> > > 020 7692 5517 (fax)
> > > Skype: testpartners
> > > <EMAIL REMOVED>
> > > www.testpartners.co.uk
>
> > > > >