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Re: interface has a search bar that is actually a button. WHY?????

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From: Steve Green
Date: Oct 5, 2021 10:18PM

I agree with Patrick. It's a stupid, yet very common, feature that is almost always unnecessary and harms the user experience for almost everyone. Your best chance of getting it removed is to do some user testing. We find that video evidence of people complaining about their inability to find or use features is extremely powerful.

I would also ask the UI designers for the evidence that underpins their decision to implement the feature that way. Did they do any user research? Did an authoritative UX research organisation recommend it? Or did they just copy something they thought was cool on someone else's website. We know the answer, but I like to get them to admit it because so little professional UX research and testing is done these days, and everyone just copies the fads they have seen elsewhere.

Steve Green
Managing Director
Test Partners Ltd