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Re: Jira Cloud and blind users

for

From: Jonathan Cohn
Date: Jan 31, 2022 5:38PM


DOn,
I think the onPremise version is similar to the Cloud version, but only updated as often as the client wants it to be. Perhaps you are on a very old version, because my onPremise copy has improved in accessibility significantly since in the last 5 years.
I have started to create a couple of AppleScript tools to speed me through using Jira though, and I would not mind doing the same with JAWS and perhaps even a NVDA plugin.
Jonathan

Best wishes,

Jonathan Cohn



> On Jan 31, 2022, at 17:04, Don Mauck < <EMAIL REMOVED> > wrote:
>
> If that means the on-premise version, no. In fact the on-premise version is horrible.
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Ritz, Courtney L. {she, her, hers} (GSFC-7200) via WebAIM-Forum
> Sent: Monday, January 31, 2022 2:54 PM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Cc: Ritz, Courtney L. {she, her, hers} (GSFC-7200) < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] [EXTERNAL] Re: Jira Cloud and blind users
>
> Would this also apply to Jira Service Desk? I think I got the name right. I'm a JAWS user. My organization uses it for tickets, and I do have to read and process some of those tickets.
>
> Courtney
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of David Engebretson Jr.
> Sent: Monday, January 31, 2022 4:45 PM
> To: 'WebAIM Discussion List' < <EMAIL REMOVED> >
> Subject: [EXTERNAL] Re: [WebAIM] Jira Cloud and blind users
>
> Or, if it's okay with the list mods, maybe you could keep it on list?
>
> I'll bet I'm not the only one who would be interested in learning about your plugin.
>
> Thanks!
> David
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Nathan Clark
> Sent: Monday, January 31, 2022 12:25 PM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Jira Cloud and blind users
>
> Dear John,
>
> What issues are you facing with editing tickets? Are you using the unstoppable plug in for Jira because if you are not using unstoppable editing tickets will not be accessible to you. If you want to talk about looking into using unstoppable you can email me off list and I can educate you on the Unstoppable product which is made by my company Addteq which is an Atlassian government solutions partner. Thanks.
> Sincerely,
> Nathan Clark
>
> On 1/31/22, Jonathan C. Cohn < <EMAIL REMOVED> > wrote:
>> i regularly use Jira but not the cloud version. except for tagging
>> and some other functions in edit fields that use a list at the end of
>> the DOM for suggestion completions I find editing tickets OK.
>> Our accessibility team has a “dashboard“ that includes a pie chart at
>> the top that is fully accessible. Perhaps, if you'd like to get
>> together we can write an article on JIRA accessibility and post it to the bats website.
>> Jonathan Cohn
>>
>> Sent from my iPhone
>>
>>> On Jan 31, 2022, at 2:39 PM, Michael H < <EMAIL REMOVED> > wrote:
>>>
>>> Hello,
>>>
>>> I was curious if anyone has any tips on how to best use Jira Cloud as
>>> a blind user?
>>>
>>> I'm assuming the kanban boards are not accessible, but I'm curious if
>>> anyone has found alternative views and workflows that would allow a
>>> blind person to productively use the software?
>>>
>>> I learned that a user can create tickets and add comments via email:
>>>
>>> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outloo
>>> k.com/?url=https*3A*2F*2Fsup__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9
>>> p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3tCX8XO1U$
>>> port.atlassian.com%2Fjira-cloud-administration%2Fdocs%2Fcreate-i&amp;
>>> data%7C01%7Ccourtney.l.ritz%40nasa.gov%7Ca17a6992c4934c56cf1108d9e
>>> 502fb51%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C6377926232383723
>>> 63%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTi
>>> I6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=SWLwyOllEQAZyoIlkQNweyJgqbX
>>> G5kmOxCVLzAECqvg%3D&amp;reserved=0
>>> ssues-and-comments-from-email/
>>>
>>> Nice. But maybe not great?
>>>
>>> Are there any 1st or 3rd party apps that streamline/improve the interface?
>>>
>>> Their a11y page makes it sound like they are striving to be accessible:
>>>
>>> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outloo
>>> k.com/?url=https*3A*2F*2Fwww__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9
>>> p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3t5ihnLFM$
>>> .atlassian.com%2Faccessibility&amp;data%7C01%7Ccourtney.l.ritz%40n
>>> asa.gov%7Ca17a6992c4934c56cf1108d9e502fb51%7C7005d45845be48ae8140d43d
>>> a96dd17b%7C0%7C0%7C637792623238372363%7CUnknown%7CTWFpbGZsb3d8eyJWIjo
>>> iMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&am
>>> p;sdata=U2iirx0pBePdydot3P3%2BcT%2Fr3BruowwsitbvO35P7Hc%3D&amp;reserv
>>> ed=0
>>>
>>> I emailed them two months ago ( <EMAIL REMOVED> ) asking for advice,
>>> but haven't heard back.
>>>
>>> I have yet to read the VPAT. :(
>>>
>>> Mostly curious to hear if others have been able to find ways to make
>>> this software a usable and productive tool for themselves and/or
>>> their visually impared colleagues.
>>>
>>> Thanks!
>>> >>> >>> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outloo
>>> k.com/?url=http*3A*2F*2Flist__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9
>>> p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3tTxJ-_qU$
>>> .webaim.org%2F&amp;data%7C01%7Ccourtney.l.ritz%40nasa.gov%7Ca17a69
>>> 92c4934c56cf1108d9e502fb51%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0
>>> %7C637792623238372363%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJ
>>> QIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=kevV%2Be
>>> FPyiyfuTwnwCP4IUoqs0gaU9YsDJd1q1bFBno%3D&amp;reserved=0 List archives
>>> at
>>> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outloo
>>> k.com/?url=http*3A*2F*2Fweba__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9
>>> p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3t7lP4OSU$
>>> im.org%2Fdiscussion%2Farchives&amp;data%7C01%7Ccourtney.l.ritz%40n
>>> asa.gov%7Ca17a6992c4934c56cf1108d9e502fb51%7C7005d45845be48ae8140d43d
>>> a96dd17b%7C0%7C0%7C637792623238372363%7CUnknown%7CTWFpbGZsb3d8eyJWIjo
>>> iMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&am
>>> p;sdata=VsQ56Os%2BD1Pv7P8tLzwJemgpKIKBhv5B%2Be1aooH6yaE%3D&amp;reserv
>>> ed=0 >> >> >> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outlook.com/?url=http*3A*2F*2Flist__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3tTxJ-_qU$ .
>> webaim.org%2F&amp;data%7C01%7Ccourtney.l.ritz%40nasa.gov%7Ca17a6992
>> c4934c56cf1108d9e502fb51%7C7005d45845be48ae8140d43da96dd17b%7C0%7C0%7C
>> 637792623238372363%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjo
>> iV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=kevV%2BeFPyiy
>> fuTwnwCP4IUoqs0gaU9YsDJd1q1bFBno%3D&amp;reserved=0 List archives at
>> https://urldefense.com/v3/__https://gcc02.safelinks.protection.outlook
>> .com/?url=http*3A*2F*2Fwebai__;JSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9p
>> 8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3tuNbFR4A$
>> m.org%2Fdiscussion%2Farchives&amp;data%7C01%7Ccourtney.l.ritz%40nas
>> a.gov%7Ca17a6992c4934c56cf1108d9e502fb51%7C7005d45845be48ae8140d43da96
>> dd17b%7C0%7C0%7C637792623238372363%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4
>> wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sda
>> ta=VsQ56Os%2BD1Pv7P8tLzwJemgpKIKBhv5B%2Be1aooH6yaE%3D&amp;reserved=0
>> >>
>
>
> --
> Nathan Clark
> QA Automation Analyst Tech team
> Accessibility assistant
> CPACC
> cell: 410-446-7259
> email: <EMAIL REMOVED>
> 101 Village Blvd
> Princeton, NJ 08540
> SMBE & Minority Owned Business
>
> --
>
> <https://urldefense.com/v3/__https://gcc02.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.eventbrite.com*2Fe*2Fdiscover-the-secret-of-high-performing-software-teams-tickets-22539850299&amp;data*7C01*7Ccourtney.l.ritz*40nasa.gov*7Ca17a6992c4934c56cf1108d9e502fb51*7C7005d45845be48ae8140d43da96dd17b*7C0*7C0*7C637792623238372363*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000&amp;sdata=jrONrZ1l9GOYRBNtC4gqgqhOT6NPVDJJyqTMliNmRak*3D&amp;reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!ACWV5N9M2RV99hQ!YzkUILIKweYQ4oV9p8cCoMgiC8gKMGRpkTW92vR8-jB0-qqROZALIx3tT1TzGW0$ >
>
> --
>
>
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