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Re: Jira Cloud and blind users

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From: Vaibhav Saraf
Date: Feb 1, 2022 4:14AM


Hi David,

With my experience all the shortcuts you would use for MS Word editor can
be used while editing/creating a document in the Confluence Web. But yes,
doing larger operations with the document is a rather slow process with a
screen reader.

Thanks,
Vaibhav




On Tue, 1 Feb 2022 at 15:17, David Engebretson Jr. <
<EMAIL REMOVED> > wrote:

> Thanks for sharing!
>
> I watched the video and noticed I can do all the things demonstrated in
> the video with JAWS 2022 without any special plug-in.
>
> Is there a video of what can be done in Confluence? Confluence seems to
> have a cluster of issues when dealing with creating and reading Confluence
> articles with a screen reader. So much so that our team is moving away from
> Confluence.
>
> I've never used our instance of the JIRA Help Desk on the administrative
> side, but that might be another good thing to demonstrate in a video. I've
> heard that lots of blind folks struggle with that interface.
>
> Is your product a JAWS scriptset and NVDA add-on? Can it be used with both
> JAWS and NVDA? The video just talks about JAWS. I heard no reference to
> NVDA in the video.
>
> I worked with the R&D team at Atlassian back in 2017 to try to help them
> understand the issues using their products with a screen reader and have
> noticed a slow shift towards adherence to more accessible UI design
> principles and WCAG compliance. I say slow because we often see UI changes
> on a monthly basis but there can sometimes be regressions in the UX for
> screen reader users.
>
> Again, thanks for sharing! I didn't see a reference to pricing on your
> site. Can you share that publicly? If not, no worries, I am happy to
> continue fumbling along with JIRA - since that is what I use on a daily
> basis in the team I work with at our university.
>
> Take care,
> David
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Nathan Clark
> Sent: Monday, January 31, 2022 11:10 PM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Jira Cloud and blind users
>
> Dear David,
>
> Unstoppable can be used for Jira, Confluence, Jira Service
> Desk/management. Here is our official unstoppable link from our company
> website.
>
> https://www.addteq.com/products/unstoppable/
>
> To let you know who uses are unstoppable plug in, we are used by numerous
> US Government agencies including: NASA, USDA, NSA and many more. We are
> also used in numerous US and international banks. If anyone wants a free
> demonstration by our team or interest in buying our unstoppable plug in
> please email me privately at <EMAIL REMOVED> and I can get you
> set up with our sales and marketing and development teams on a
> demonstration and possible purchase of our product.
> Thanks.
> Sincerely,
> Nathan Clark
>
>
>
>
>
>
> On 1/31/22, David Engebretson Jr. < <EMAIL REMOVED> >
> wrote:
> > Or, if it's okay with the list mods, maybe you could keep it on list?
> >
> > I'll bet I'm not the only one who would be interested in learning
> > about your plugin.
> >
> > Thanks!
> > David
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> > Nathan Clark
> > Sent: Monday, January 31, 2022 12:25 PM
> > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > Subject: Re: [WebAIM] Jira Cloud and blind users
> >
> > Dear John,
> >
> > What issues are you facing with editing tickets? Are you using the
> > unstoppable plug in for Jira because if you are not using unstoppable
> > editing tickets will not be accessible to you. If you want to talk
> > about looking into using unstoppable you can email me off list and I
> > can educate you on the Unstoppable product which is made by my company
> > Addteq which is an Atlassian government solutions partner. Thanks.
> > Sincerely,
> > Nathan Clark
> >
> > On 1/31/22, Jonathan C. Cohn < <EMAIL REMOVED> > wrote:
> >> i regularly use Jira but not the cloud version. except for tagging
> >> and some other functions in edit fields that use a list at the end of
> >> the DOM for suggestion completions I find editing tickets OK.
> >> Our accessibility team has a “dashboard“ that includes a pie chart at
> >> the top that is fully accessible. Perhaps, if you'd like to get
> >> together we can write an article on JIRA accessibility and post it to
> >> the bats website.
> >> Jonathan Cohn
> >>
> >> Sent from my iPhone
> >>
> >>> On Jan 31, 2022, at 2:39 PM, Michael H < <EMAIL REMOVED> > wrote:
> >>>
> >>> Hello,
> >>>
> >>> I was curious if anyone has any tips on how to best use Jira Cloud
> >>> as a blind user?
> >>>
> >>> I'm assuming the kanban boards are not accessible, but I'm curious
> >>> if anyone has found alternative views and workflows that would allow
> >>> a blind person to productively use the software?
> >>>
> >>> I learned that a user can create tickets and add comments via email:
> >>>
> >>> https://support.atlassian.com/jira-cloud-administration/docs/create-
> >>> i
> >>> ssues-and-comments-from-email/
> >>>
> >>> Nice. But maybe not great?
> >>>
> >>> Are there any 1st or 3rd party apps that streamline/improve the
> >>> interface?
> >>>
> >>> Their a11y page makes it sound like they are striving to be accessible:
> >>>
> >>> https://www.atlassian.com/accessibility
> >>>
> >>> I emailed them two months ago ( <EMAIL REMOVED> ) asking for
> >>> advice, but haven't heard back.
> >>>
> >>> I have yet to read the VPAT. :(
> >>>
> >>> Mostly curious to hear if others have been able to find ways to make
> >>> this software a usable and productive tool for themselves and/or
> >>> their visually impared colleagues.
> >>>
> >>> Thanks!
> >>> > >>> > >>> archives at http://webaim.org/discussion/archives
> >>> > >> > >> > >> archives at http://webaim.org/discussion/archives
> >> > >>
> >
> >
> > --
> > Nathan Clark
> > QA Automation Analyst Tech team
> > Accessibility assistant
> > CPACC
> > cell: 410-446-7259
> > email: <EMAIL REMOVED>
> > 101 Village Blvd
> > Princeton, NJ 08540
> > SMBE & Minority Owned Business
> >
> > --
> >
> > <https://www.eventbrite.com/e/discover-the-secret-of-high-performing-s
> > oftware-teams-tickets-22539850299>
> >
> > --
> >
> >
> > > > > > archives at http://webaim.org/discussion/archives
> > > >
> > > > > > archives at http://webaim.org/discussion/archives
> > > >
>
>
> --
> Nathan Clark
> QA Automation Analyst Tech team
> Accessibility assistant
> CPACC
> cell: 410-446-7259
> email: <EMAIL REMOVED>
> 101 Village Blvd
> Princeton, NJ 08540
> SMBE & Minority Owned Business
>
> --
>
> <
> https://www.eventbrite.com/e/discover-the-secret-of-high-performing-software-teams-tickets-22539850299
> >
>
> --
>
>
> > > at http://webaim.org/discussion/archives
> >
> > > > >