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Re: PDF links and JAWS

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From: Steve Green
Date: Feb 1, 2022 9:53AM

We have seen some issues with tables of contents this week and I was wondering if something has got screwed in the latest version of Acrobat or possibly in Word's export process. In one document today, the TOC links work ok if you tab to them, but various weird things happen if you navigate to them using virtual cursor.

We had another document a couple of days ago, in which we had to construct a totally new TOC page from scratch and insert it into a document because the original was so deeply screwed that even untagging it and re-tagging it didn't work. The tags and their attributes in the new TOC page looked identical to those in the old TOC page, yet the links behaved correctly in the new one and not in the original.

Such is the joy of PDF remediation. Sometimes things are broken at a deeper level than we have tools to reach.

If you want to send me the PDF I'd be happy to take a look - I haven't suffered enough punishment today.

Steve Green
Managing Director
Test Partners Ltd