WebAIM - Web Accessibility In Mind

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Re: Form to be used to collect A11y feedback

for

From: Birkir R. Gunnarsson
Date: Dec 8, 2022 8:16AM

A 5-min assessment tells me this form is pretty bad.
There are tons of unlabeled fields, some labels associated with
multiple fields, buttons with unclear labels (what are the + and -
buttons). Lots of form control instructions that should be associated
with the fields, grouped labels that are not properly grouped.
Given how long this form is and the collection of accessibility issues
I personally would not bother filling it in. I'd rather call or go on
social media.


On 12/8/22, Dolenko, Kristen < <EMAIL REMOVED> > wrote:
> Good morning.
> Very concerned that a client refuses to take advice regarding piggy backing
> requirement to collect feedback on the accessibility of our services and
> website using this form: Submit your feedback to the Canada Border Services
> Agency
> (cbsa-asfc.gc.ca)<https://www.cbsa-asfc.gc.ca/contact/feedback-retroaction-eng.html?type=0>
>
> Goes without saying that neglecting to modify the form OR the parent page
> makes the form un-usable for the purposes of collecting this type of
> feedback; however, I ran the form itself through the WebAIM tool and got 11
> fails.
>
> Does anyone have time to give me an assessment of how serious these fails
> are?
>
> Kristen Dolenko
> Senior Web Strategist / Conseilleure principale en stratégie Web
> E-Communications, Strategic Policy / DG politique stratégique
> Canada Border Services Agency / Agence des services frontaliers du Canada
>
> mobile: 1-343-551-2896
> <EMAIL REMOVED> <mailto: <EMAIL REMOVED> >
>
> > > > >


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