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Re: Form to be used to collect A11y feedback

for

From: Dolenko, Kristen
Date: Dec 8, 2022 8:49AM

Interesting. So generally speaking, people with visual impairments would be unable to use it, correct?

Kristen Dolenko
Senior Web Strategist / Conseilleure principale en stratégie Web
E-Communications, Strategic Policy / DG politique stratégique
Canada Border Services Agency / Agence des services frontaliers du Canada

mobile: 1-343-551-2896
<EMAIL REMOVED>

-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Steve Green
Sent: December 8, 2022 10:37 AM
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] Form to be used to collect A11y feedback

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The form is good in terms of some factors such as colour contrast of text and keyboard operability, but it's bad in other respects such as the colour contrast of focus indicators. In terms of assistive technology support, it starts well but then there are all the unlabelled form controls that Birkir mentions.

As such, many people with disabilities will have no problem using the form, but it will be difficult or impossible for others.

Steve Green
Managing Director
Test Partners Ltd


-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Birkir R. Gunnarsson
Sent: 08 December 2022 15:17
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] Form to be used to collect A11y feedback

A 5-min assessment tells me this form is pretty bad.
There are tons of unlabeled fields, some labels associated with multiple fields, buttons with unclear labels (what are the + and - buttons). Lots of form control instructions that should be associated with the fields, grouped labels that are not properly grouped.
Given how long this form is and the collection of accessibility issues I personally would not bother filling it in. I'd rather call or go on social media.


On 12/8/22, Dolenko, Kristen < <EMAIL REMOVED> > wrote:
> Good morning.
> Very concerned that a client refuses to take advice regarding piggy
> backing requirement to collect feedback on the accessibility of our
> services and website using this form: Submit your feedback to the
> Canada Border Services Agency
> (cbsa-asfc.gc.ca)<https://www.cbsa-asfc.gc.ca/contact/feedback-retroac
> tion-eng.html?type=0>
>
> Goes without saying that neglecting to modify the form OR the parent
> page makes the form un-usable for the purposes of collecting this type
> of feedback; however, I ran the form itself through the WebAIM tool
> and got 11 fails.
>
> Does anyone have time to give me an assessment of how serious these
> fails are?
>
> Kristen Dolenko
> Senior Web Strategist / Conseilleure principale en stratégie Web
> E-Communications, Strategic Policy / DG politique stratégique Canada
> Border Services Agency / Agence des services frontaliers du Canada
>
> mobile: 1-343-551-2896
> <EMAIL REMOVED> <mailto: <EMAIL REMOVED>
> >
>
> > > archives at http://webaim.org/discussion/archives
> >


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