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Re: Form to be used to collect A11y feedback

for

From: Birkir R. Gunnarsson
Date: Dec 8, 2022 9:33AM

Someone who is totally blind could probably complete the form but it
would take them likely twice as long + requiring 2 or 3 tries to
submit it.
Again, just fixing label association and grouping (which would not
impact the look and feel) could significant improve this.

On 12/8/22, Steve Green < <EMAIL REMOVED> > wrote:
> It depends on the nature and severity of their visual impairment. People who
> are totally blind will have the most difficulty. Some people with low vision
> or colour perception impairment may have difficulty if they use keyboard
> navigation because some focus indicators have low colour contrast, but this
> is not a problem if they use a mouse.
>
> Accessibility is rarely (perhaps never) a binary accessible / inaccessible
> matter. The level of accessibility is invariably different for people with
> different needs. You could probably design content that is inaccessible to
> everyone, but in practice that rarely happens, at least since GeoCities was
> terminated.
>
> Steve
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Dolenko, Kristen
> Sent: 08 December 2022 15:50
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
> Interesting. So generally speaking, people with visual impairments would be
> unable to use it, correct?
>
> Kristen Dolenko
> Senior Web Strategist / Conseilleure principale en stratégie Web
> E-Communications, Strategic Policy / DG politique stratégique Canada Border
> Services Agency / Agence des services frontaliers du Canada
>
> mobile: 1-343-551-2896
> <EMAIL REMOVED>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Steve
> Green
> Sent: December 8, 2022 10:37 AM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
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>
> The form is good in terms of some factors such as colour contrast of text
> and keyboard operability, but it's bad in other respects such as the colour
> contrast of focus indicators. In terms of assistive technology support, it
> starts well but then there are all the unlabelled form controls that Birkir
> mentions.
>
> As such, many people with disabilities will have no problem using the form,
> but it will be difficult or impossible for others.
>
> Steve Green
> Managing Director
> Test Partners Ltd
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Birkir R. Gunnarsson
> Sent: 08 December 2022 15:17
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
> A 5-min assessment tells me this form is pretty bad.
> There are tons of unlabeled fields, some labels associated with multiple
> fields, buttons with unclear labels (what are the + and - buttons). Lots of
> form control instructions that should be associated with the fields, grouped
> labels that are not properly grouped.
> Given how long this form is and the collection of accessibility issues I
> personally would not bother filling it in. I'd rather call or go on social
> media.
>
>
> On 12/8/22, Dolenko, Kristen < <EMAIL REMOVED> > wrote:
>> Good morning.
>> Very concerned that a client refuses to take advice regarding piggy
>> backing requirement to collect feedback on the accessibility of our
>> services and website using this form: Submit your feedback to the
>> Canada Border Services Agency
>> (cbsa-asfc.gc.ca)<https://www.cbsa-asfc.gc.ca/contact/feedback-retroac
>> tion-eng.html?type=0>
>>
>> Goes without saying that neglecting to modify the form OR the parent
>> page makes the form un-usable for the purposes of collecting this type
>> of feedback; however, I ran the form itself through the WebAIM tool
>> and got 11 fails.
>>
>> Does anyone have time to give me an assessment of how serious these
>> fails are?
>>
>> Kristen Dolenko
>> Senior Web Strategist / Conseilleure principale en stratégie Web
>> E-Communications, Strategic Policy / DG politique stratégique Canada
>> Border Services Agency / Agence des services frontaliers du Canada
>>
>> mobile: 1-343-551-2896
>> <EMAIL REMOVED> <mailto: <EMAIL REMOVED>
>> >
>>
>> >> >> archives at http://webaim.org/discussion/archives
>> >>
>
>
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