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Re: Form to be used to collect A11y feedback

for

From: Steve Green
Date: Dec 8, 2022 10:02AM

Birkir, were you able to make sense of the sections of the form containing consecutive unlabelled textboxes? Did you understand what the buttons after those textboxes are for? NVDA announces them as "button plus" and "button", so their purpose may be ambiguous.

Steve


-----Original Message-----
From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of Birkir R. Gunnarsson
Sent: 08 December 2022 16:34
To: WebAIM Discussion List < <EMAIL REMOVED> >
Subject: Re: [WebAIM] Form to be used to collect A11y feedback

Someone who is totally blind could probably complete the form but it would take them likely twice as long + requiring 2 or 3 tries to submit it.
Again, just fixing label association and grouping (which would not impact the look and feel) could significant improve this.

On 12/8/22, Steve Green < <EMAIL REMOVED> > wrote:
> It depends on the nature and severity of their visual impairment.
> People who are totally blind will have the most difficulty. Some
> people with low vision or colour perception impairment may have
> difficulty if they use keyboard navigation because some focus
> indicators have low colour contrast, but this is not a problem if they use a mouse.
>
> Accessibility is rarely (perhaps never) a binary accessible /
> inaccessible matter. The level of accessibility is invariably
> different for people with different needs. You could probably design
> content that is inaccessible to everyone, but in practice that rarely
> happens, at least since GeoCities was terminated.
>
> Steve
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Dolenko, Kristen
> Sent: 08 December 2022 15:50
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
> Interesting. So generally speaking, people with visual impairments
> would be unable to use it, correct?
>
> Kristen Dolenko
> Senior Web Strategist / Conseilleure principale en stratégie Web
> E-Communications, Strategic Policy / DG politique stratégique Canada
> Border Services Agency / Agence des services frontaliers du Canada
>
> mobile: 1-343-551-2896
> <EMAIL REMOVED>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Steve Green
> Sent: December 8, 2022 10:37 AM
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
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>
> The form is good in terms of some factors such as colour contrast of
> text and keyboard operability, but it's bad in other respects such as
> the colour contrast of focus indicators. In terms of assistive
> technology support, it starts well but then there are all the
> unlabelled form controls that Birkir mentions.
>
> As such, many people with disabilities will have no problem using the
> form, but it will be difficult or impossible for others.
>
> Steve Green
> Managing Director
> Test Partners Ltd
>
>
> -----Original Message-----
> From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> Birkir R. Gunnarsson
> Sent: 08 December 2022 15:17
> To: WebAIM Discussion List < <EMAIL REMOVED> >
> Subject: Re: [WebAIM] Form to be used to collect A11y feedback
>
> A 5-min assessment tells me this form is pretty bad.
> There are tons of unlabeled fields, some labels associated with
> multiple fields, buttons with unclear labels (what are the + and -
> buttons). Lots of form control instructions that should be associated
> with the fields, grouped labels that are not properly grouped.
> Given how long this form is and the collection of accessibility issues
> I personally would not bother filling it in. I'd rather call or go on
> social media.
>
>
> On 12/8/22, Dolenko, Kristen < <EMAIL REMOVED> > wrote:
>> Good morning.
>> Very concerned that a client refuses to take advice regarding piggy
>> backing requirement to collect feedback on the accessibility of our
>> services and website using this form: Submit your feedback to the
>> Canada Border Services Agency
>> (cbsa-asfc.gc.ca)<https://www.cbsa-asfc.gc.ca/contact/feedback-retroa
>> c
>> tion-eng.html?type=0>
>>
>> Goes without saying that neglecting to modify the form OR the parent
>> page makes the form un-usable for the purposes of collecting this
>> type of feedback; however, I ran the form itself through the WebAIM
>> tool and got 11 fails.
>>
>> Does anyone have time to give me an assessment of how serious these
>> fails are?
>>
>> Kristen Dolenko
>> Senior Web Strategist / Conseilleure principale en stratégie Web
>> E-Communications, Strategic Policy / DG politique stratégique Canada
>> Border Services Agency / Agence des services frontaliers du Canada
>>
>> mobile: 1-343-551-2896
>> <EMAIL REMOVED> <mailto: <EMAIL REMOVED> .c
>> a
>> >
>>
>> >> >> archives at http://webaim.org/discussion/archives
>> >>
>
>
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