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Re: PAC 3 with zero checkpoint results, how to fix?

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From: Christine Hogenkamp
Date: Mar 20, 2024 10:27AM

Hello everyone,

As a follow-up to my question, I thought I would post an update on what
I've figured out, for future reference in the mailing list archives. We had
this problem pop up again and I believe I stumbled upon the answer by pure
luck.

It seems that if PAC 3 returns zero results in some Checkpoint categories,
the problem may be that the software used to create the PDF is too new for
PAC 3. We were using Indesign and when we tried saving the design file as
an IDML file and then opening it in an older version of Indesign (the
closest we could get to 2017/2018 when PAC 3 was released) and exported the
PDF, PAC 3 was able to scan the PDF properly. So in newer Indesign,
something in the way it exports the accessible tagged PDFs is not
compatible with PAC 3.

I emailed Axes4 to confirm if my theory was true (that PAC 3 is too old for
current version of Indesign) and a very kind developer answered my email
and said that was very likely to be the issue and that PAC 3 is no longer
supported, that they recommend using PAC 2024 instead. This makes sense
since PAC 3 is already 6 years old and has been updated twice already since
then.

*x*
*Christine Hogenkamp (She, Her)*
Front-end Developer
Context Creative – a Mod Op company
416.972.1439 | contextcreative.com