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Re: seeking information about sieble accessibility

for

From: Rebecca Ballard
Date: Dec 6, 2006 12:30PM

I'd re-iterate Alistair's comments. My experience with clients needing to
access Siebel apps with Jaws is that it is not very helpful.


Rebecca

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-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Shrirang
Sahasrabudhe
Sent: 23 November 2006 03:40
To: WebAIM Discussion List
Subject: Re: [WebAIM] seeking information about sieble accessibility

thanks for the info. it will surely help me. -Shri

Alastair Campbell < <EMAIL REMOVED> > wrote: Caveat: I've only seen it being
used by expert users without accessibility issues, I haven't dug around in
the interface,

> 1. how far Siebel is accessible when used with jaws?

You could get a few answers on this, but I doubt any of them are good.
My impression was that there are a lot of forms, JavaScript, and a very
complex (almost certainly table based) layout.

If Jaws does manage to get around the interface ok, I doubt it would be
understandable.

> 2. What should be done in order to create accessible application using
> Siebel

Ask the provider? This is probably a mountain of a project, if you can even
get access to changing the interface.

> 3. are there any Siebel accessibility standards/guidelines which I
> need to adhere to while developing the app?

AFAIK it is a web based application, so WCAG applies. I'm not aware of
anything Seibel specific.

> 4. how to evaluate accessibility of the resulting application?
> Any guidance in this regard would be highly appreciated

Usability testing with a variety of users/technologies combined with expert
audits? In terms of a methodology, I suggest something like this:
http://www.wabcluster.org/uwem05/uwem_0_5.html#Evaluation_procedures_and
_conformance

Kind regards,

-Alastair

--
Alastair Campbell | Director of User Experience

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If you try, you risk failure. If you don't, you ensure it....I try.
Shrirang Sahasrabudhe,
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