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Thread: Smarthinking
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From: Poore-Pariseau, Cindy
Date: Tue, Jun 28 2011 1:18PM
Subject: Smarthinking
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Does anyone have experience with the eTutoring provided by Smarthinking (in regards to accessibility)?
I asked the company about accessibility and was told:
Unfortunately the JAWS application is not compatible with the Smarthinking Whiteboard. However if a student with disability needs tutoring, kindly let us know, so that we may setup a phone session with the tutor. In case this interests you, please leave us the following information:
- The name of the student with Disability
- A contact number and a convenient time to reach the student
I your experience, is this an acceptable response? I searched for noted accessibility issues on the Internet and nothing came up.
Thank you.
Cindy Poore-Pariseau
Disability Specialist
Office of Disability Services
B115
508-678-2811 x2470
From: Jeevan Reddy
Date: Tue, Jun 28 2011 10:54PM
Subject: Re: Smarthinking
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Hi Cindy,
can you share the URL, we'll try out and give some solution.
On Wed, Jun 29, 2011 at 12:47 AM, Poore-Pariseau, Cindy <
= EMAIL ADDRESS REMOVED = > wrote:
> Does anyone have experience with the eTutoring provided by Smarthinking (in
> regards to accessibility)?
>
>
>
> I asked the company about accessibility and was told:
>
>
>
> Unfortunately the JAWS application is not compatible with the Smarthinking
> Whiteboard. However if a student with disability needs tutoring, kindly let
> us know, so that we may setup a phone session with the tutor. In case this
> interests you, please leave us the following information:
>
> - The name of the student with Disability
>
> - A contact number and a convenient time to reach the student
>
>
>
>
>
> I your experience, is this an acceptable response? I searched for noted
> accessibility issues on the Internet and nothing came up.
>
>
>
> Thank you.
>
>
>
>
>
> Cindy Poore-Pariseau
>
> Disability Specialist
>
> Office of Disability Services
>
> B115
>
> 508-678-2811 x2470
>
>
>
From: Poore-Pariseau, Cindy
Date: Wed, Jun 29 2011 4:45AM
Subject: Re: Smarthinking
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http://smarthinking.com/explore/how-it-works/
Thank you
From: Morin, Gary (NIH/OD) [E]
Date: Wed, Jun 29 2011 12:24PM
Subject: Re: Smarthinking
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Hi, Cindy - did you ask specifically about its use with JAWS or about accessibility in general? Did they make the assumption that the student used JAWS? I'm just wondering if their programs are accessible to persons with other disabilities or using other assistive technologies (screen magnifiers, speech recognition software, etc.).
Personally, I'm not sure how I feel about their response. It was responsive, in a manner of speaking (offering you a difference service; it didn't address how their program could be accessible or that they even appreciated your bringing the issue to their attention.
Gary M. Morin,