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From: Mike Moore
Date: Wed, Nov 07 2012 7:34AM
Subject: IE 9 Dynamic Forms issue with JAWS 13 & 14
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We are attempting to understand an issue that occurs in IE 9 when using JAWS 13 and 14 to complete dynamic forms. We have confirmed that this issue does not happen with FF 15.

The problem occurs when new form fields are added to a page using JavaScript. JAWS will not correctly report the labels for the form fields even though the form fields are properly labeled with the label element and matching for and id attributes. This happens with all types of form controls. The problem is even more pronounced in select elements that are dynamically populated. JAWS does not correctly report the options.

We have a work around but it dramatically impacts the productivity of JAWS users. Refreshing the JAWS buffer with JAWSkey+esc will return correct identification of the form labels and option contents. We are working with Freedom Scientific to resolve the issue but the applications that are causing issues are behind a firewall and we cannot grant the technicians at Freedom Scientific access to the applications for testing. I am hoping that someone on this list can point me to a public facing application where the same problem exists so that I can share the URL with the folks at Freedom Scientific.

Sent from my iPad
Mike

From: Birkir R. Gunnarsson
Date: Wed, Nov 07 2012 7:37AM
Subject: Re: IE 9 Dynamic Forms issue with JAWS 13 & 14
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Mike

I will look for examples, I have reported similar problems to FS.
One thing that I noticed. This consistently happens to me when Outlook
(2010) is open, it seems to somehow affect Jaws virtual buffer. Is
there any chance you are only experiencing these issue with Outlook
open on the same machineÐ
I doubt it, but since this seems relevant I wanted to point it out.
Cheers
öB

On 11/7/12, Mike Moore < = EMAIL ADDRESS REMOVED = > wrote:
> We are attempting to understand an issue that occurs in IE 9 when using JAWS
> 13 and 14 to complete dynamic forms. We have confirmed that this issue does
> not happen with FF 15.
>
> The problem occurs when new form fields are added to a page using
> JavaScript. JAWS will not correctly report the labels for the form fields
> even though the form fields are properly labeled with the label element and
> matching for and id attributes. This happens with all types of form
> controls. The problem is even more pronounced in select elements that are
> dynamically populated. JAWS does not correctly report the options.
>
> We have a work around but it dramatically impacts the productivity of JAWS
> users. Refreshing the JAWS buffer with JAWSkey+esc will return correct
> identification of the form labels and option contents. We are working with
> Freedom Scientific to resolve the issue but the applications that are
> causing issues are behind a firewall and we cannot grant the technicians at
> Freedom Scientific access to the applications for testing. I am hoping that
> someone on this list can point me to a public facing application where the
> same problem exists so that I can share the URL with the folks at Freedom
> Scientific.
>
> Sent from my iPad
> Mike
> > > >

From: Trafford, Logan
Date: Wed, Nov 07 2012 7:39AM
Subject: Re: IE 9 Dynamic Forms issue with JAWS 13 & 14
← Previous message | Next message →

For clarification, is this limited to HTML forms, PDF or both?

Logan
From: = EMAIL ADDRESS REMOVED = [ = EMAIL ADDRESS REMOVED = ] on behalf of Birkir R. Gunnarsson [ = EMAIL ADDRESS REMOVED = ]
Sent: Wednesday, November 07, 2012 9:37 AM
To: WebAIM Discussion List
Subject: Re: [WebAIM] IE 9 Dynamic Forms issue with JAWS 13 & 14

Mike

I will look for examples, I have reported similar problems to FS.
One thing that I noticed. This consistently happens to me when Outlook
(2010) is open, it seems to somehow affect Jaws virtual buffer. Is
there any chance you are only experiencing these issue with Outlook
open on the same machineÐ
I doubt it, but since this seems relevant I wanted to point it out.
Cheers
öB

On 11/7/12, Mike Moore < = EMAIL ADDRESS REMOVED = > wrote:
> We are attempting to understand an issue that occurs in IE 9 when using JAWS
> 13 and 14 to complete dynamic forms. We have confirmed that this issue does
> not happen with FF 15.
>
> The problem occurs when new form fields are added to a page using
> JavaScript. JAWS will not correctly report the labels for the form fields
> even though the form fields are properly labeled with the label element and
> matching for and id attributes. This happens with all types of form
> controls. The problem is even more pronounced in select elements that are
> dynamically populated. JAWS does not correctly report the options.
>
> We have a work around but it dramatically impacts the productivity of JAWS
> users. Refreshing the JAWS buffer with JAWSkey+esc will return correct
> identification of the form labels and option contents. We are working with
> Freedom Scientific to resolve the issue but the applications that are
> causing issues are behind a firewall and we cannot grant the technicians at
> Freedom Scientific access to the applications for testing. I am hoping that
> someone on this list can point me to a public facing application where the
> same problem exists so that I can share the URL with the folks at Freedom
> Scientific.
>
> Sent from my iPad
> Mike
> > > >
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From: Mike Moore
Date: Wed, Nov 07 2012 8:23AM
Subject: Re: IE 9 Dynamic Forms issue with JAWS 13 & 14
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We have experienced the problem with and without outlook open. Outlook 2010 is also posing some serious latency issues. I had hoped that problem was band width related and would resolve itself after we completed a couple of large migration projects. I have noticed the outlook issues when no AT is running.

Sent from my iPad
Mike

From: Mike Moore
Date: Wed, Nov 07 2012 8:27AM
Subject: Re: IE 9 Dynamic Forms issue with JAWS 13 & 14
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This is just HTML with JS. All of our systems are configured to only open PDF in Adobe Reader and we are not experiencing JAWS issues there. Screen readers do not work well with PDF displayed in the browser.

Sent from my iPad
Mike