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Thread: JAWS Reading Comments in HTML Emails

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From: Dawn.Igoe
Date: Tue, Apr 28 2015 1:19PM
Subject: JAWS Reading Comments in HTML Emails
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I'm using JAWS 15 and am testing HTML emails in Outlook 2010. Some messages that have code commented out by developers who want it to remain and JAWS is reading all of the commented code as well. Is this an anomaly or is this normal?

I've been searching for an answer for quite a while with no luck.

Thanks in advance.

Dawn

From: Moore,Michael (DARS)
Date: Tue, Apr 28 2015 1:28PM
Subject: Re: JAWS Reading Comments in HTML Emails
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Yes that is pretty normal. The problem is that Outlook uses the HTML viewer in MS Word instead of IE. You can often get better results by choosing the option to open the email in the browser (Message>Actions>View In Browser) You cannot respond to the message from there though.

Mike Moore
Accessibility Coordinator,
Texas Department of Assistive and Rehabilitative Services
(512) 424-4159 (Office)
(512) 574-0091 (Cell)