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Number of posts in this thread: 8 (In chronological order)

From: Sherman, Joseph
Date: Fri, May 06 2022 8:52AM
Subject: PDF Form issue
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Hi all,

I am having a problem with a PDF Form I am working on. It has been tagged and all tooltips have been added. The tag structure of each form field is the same. However, JAWS and NVDA read some of the form fields perfectly, and other fields JAWS and NVDA do not recognize as fields or read the tooltips. I am usually pretty decent with PDF forms, and I have never had this before. The PDF passes the Adobe check and the relevant CommonLook checks.

Anyone have any idea what might be happening? Thanks,

Joseph

From: Steve Green
Date: Fri, May 06 2022 10:08AM
Subject: Re: PDF Form issue
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I would be happy to take a look if you want to email the document to me.

Steve Green
Managing Director
Test Partners Ltd

From: WebAIM-Forum < = EMAIL ADDRESS REMOVED = > on behalf of Sherman, Joseph < = EMAIL ADDRESS REMOVED = >
Sent: 06 May 2022 15:52
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Subject: [WebAIM] PDF Form issue

Hi all,

I am having a problem with a PDF Form I am working on. It has been tagged and all tooltips have been added. The tag structure of each form field is the same. However, JAWS and NVDA read some of the form fields perfectly, and other fields JAWS and NVDA do not recognize as fields or read the tooltips. I am usually pretty decent with PDF forms, and I have never had this before. The PDF passes the Adobe check and the relevant CommonLook checks.

Anyone have any idea what might be happening? Thanks,

Joseph

From: Karen McCall
Date: Fri, May 06 2022 10:10AM
Subject: Re: PDF Form issue
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I would too.

From: Paul Rayius
Date: Fri, May 06 2022 10:23AM
Subject: Re: PDF Form issue
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Hi Joseph,
I'd be more than happy to take a look at this, too. Especially since you said in your message that the file passes the relevant CommonLook checks.

Please feel free to message me directly, if you'd like.

Best,
Paul

Paul Rayius
Vice-President of Training
CommonLook

From: Alan Zaitchik
Date: Sat, May 07 2022 8:38PM
Subject: Re: PDF Form issue
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Joseph,
Seems like there's a lot of interest in your PDF document as a learning moment. Count me in, too! Can you share generally with a link? If not, please send me a copy, too.
A

From: Steve Green
Date: Sun, May 08 2022 2:02PM
Subject: Re: PDF Form issue
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I get the same issue as you - JAWS and NVDA do not announce the names of some form controls.

The cause surprised me, but the fix is easy. If you go into the Properties of any form control that JAWS and NVDA do not announce, you will see there is what looks like a space at the end of the Name field. It's not a space because Acrobat doesn't let you put one at the end of the Name. It's some other non-printing character.

All you need to do is delete the "space" character, close the Properties dialog and repeat for all the other form controls.

Steve

From: Sherman, Joseph
Date: Tue, May 10 2022 6:48AM
Subject: Re: PDF Form issue
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Hi Steve.

Thanks much! That worked perfectly. Not sure how those empty characters got there, I did not create the original PDF.

Joseph

From: Karen McCall
Date: Tue, May 10 2022 7:11AM
Subject: Re: PDF Form issue
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It sounds like the person creating the form copied the text into the form control name which means that the "line end" or "paragraph end" mark was included.

Cheers, Karen