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Thread: Transcript usage

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From: Maya Sellon
Date: Tue, Jul 25 2017 4:53PM
Subject: Transcript usage
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Hi all,
A question popped up in a project I'm working on that I answered with "it
depends", but I wanted to ask you all as well: how do people (especially
screen reader users) use video transcripts? Do they use them instead of the
video? Or to somehow support the video after they've listened to it?

I pointed out that it's not just low vision users who use transcripts and
that I think it really depends on the task the user is carrying out, but
would be very interested and grateful to hear from this group.

Thanks in advance!
Maya
--
iPhone. iTypos. iApologise.

From: L Snider
Date: Tue, Jul 25 2017 5:09PM
Subject: Re: Transcript usage
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Hi Maya,

People who are Deaf-Blind usually rely on transcripts, so they are pretty
important.

In terms of people who are blind using the video sound and transcripts, in
my experience people use one or the other, but usually prefer the
audio-depends on where they are and what they are doing. I would be curious
to know what others have found.

Cheers

Lisa

On Tue, Jul 25, 2017 at 5:53 PM, Maya Sellon < = EMAIL ADDRESS REMOVED = > wrote:

> Hi all,
> A question popped up in a project I'm working on that I answered with "it
> depends", but I wanted to ask you all as well: how do people (especially
> screen reader users) use video transcripts? Do they use them instead of the
> video? Or to somehow support the video after they've listened to it?
>
> I pointed out that it's not just low vision users who use transcripts and
> that I think it really depends on the task the user is carrying out, but
> would be very interested and grateful to hear from this group.
>
> Thanks in advance!
> Maya
> --
> iPhone. iTypos. iApologise.
> > > > >

From: Birkir R. Gunnarsson
Date: Tue, Jul 25 2017 5:53PM
Subject: Re: Transcript usage
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It depends on the video, in particular on the quality and completeness
of the video's audio track.
If the audio track is complete (names of speakers are identified,
speaker never refers to "the number on your screen" or "the figures
over there", and you get the sense that you are not missing anything
by not seeing the video, you can use the video.
In any other situation you check the transcript (if available).
Other indicators, long periods of music or other non-verbal sounds
(you have to check the transcript to see if something useful was
displayed on screen, either text or other visual info).

I was always a big Friends fan (yeah, I grew up in the 90s) and found
that sitcom pretty accessible. But then I found the transcript
archives online and read them, and discovered there were a heck of a
lot of jokes that I missed.



On 7/25/17, L Snider < = EMAIL ADDRESS REMOVED = > wrote:
> Hi Maya,
>
> People who are Deaf-Blind usually rely on transcripts, so they are pretty
> important.
>
> In terms of people who are blind using the video sound and transcripts, in
> my experience people use one or the other, but usually prefer the
> audio-depends on where they are and what they are doing. I would be curious
> to know what others have found.
>
> Cheers
>
> Lisa
>
> On Tue, Jul 25, 2017 at 5:53 PM, Maya Sellon < = EMAIL ADDRESS REMOVED = > wrote:
>
>> Hi all,
>> A question popped up in a project I'm working on that I answered with "it
>> depends", but I wanted to ask you all as well: how do people (especially
>> screen reader users) use video transcripts? Do they use them instead of
>> the
>> video? Or to somehow support the video after they've listened to it?
>>
>> I pointed out that it's not just low vision users who use transcripts and
>> that I think it really depends on the task the user is carrying out, but
>> would be very interested and grateful to hear from this group.
>>
>> Thanks in advance!
>> Maya
>> --
>> iPhone. iTypos. iApologise.
>> >> >> >> >>
> > > > >


--
Work hard. Have fun. Make history.

From: David Farough
Date: Wed, Jul 26 2017 7:11AM
Subject: Re: Transcript usage
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I will use a transcript instead if available. I can listen to the
content much quicker with my screen reader. I prefer not to stream
video content at the office.

David Farough
(819) 420-8418


>>> Maya Sellon < = EMAIL ADDRESS REMOVED = > 06:53 PM Tuesday, July 25, 2017 >>>
how do people (especially
screen reader users) use video transcripts? Do they use them instead of
the
video? Or to somehow support the video after they've listened to it?




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From: Andrews, David B (DEED)
Date: Wed, Jul 26 2017 1:37PM
Subject: Re: Transcript usage
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I agree -- it depends. I would mostly use audio but might use transcript to speed it up, to search for something, for a small file I could take somewhere else, or if audio was difficult to understand.

Dave



David Andrews | Chief Technology Officer
Minnesota Department of Employment and Economic Development
State Services for the Blind
2200 University Ave West, Suite 240, St. Paul MN 55114
Direct: 651-539-2294
Web | Twitter | Facebook



-----Original Message-----
From: WebAIM-Forum [mailto: = EMAIL ADDRESS REMOVED = ] On Behalf Of Maya Sellon
Sent: Tuesday, July 25, 2017 5:53 PM
To: = EMAIL ADDRESS REMOVED =
Subject: [WebAIM] Transcript usage

Hi all,
A question popped up in a project I'm working on that I answered with "it depends", but I wanted to ask you all as well: how do people (especially screen reader users) use video transcripts? Do they use them instead of the video? Or to somehow support the video after they've listened to it?

I pointed out that it's not just low vision users who use transcripts and that I think it really depends on the task the user is carrying out, but would be very interested and grateful to hear from this group.

Thanks in advance!
Maya
--
iPhone. iTypos. iApologise.

From: Shawn Henry (uiAccess projects)
Date: Tue, Aug 01 2017 1:40PM
Subject: Re: Transcript usage
← Previous message | Next message →

Many reasons and situations for people to use a transcript instead of, or in addition to, a video.
* People who are deaf or hard of hearing.
* People who won't spend the time to listen to the audio or watch the video, but will skim a transcript.
* People who have difficulty processing auditory information, for example, because of cognitive disability.
* People who are not proficient in the language who find it easier to read than listen.
* People with low bandwidth connections who don't want to download the larger audio or video file.
* People who pay for bandwidth usage and thus don't want to download the larger audio or video file. This is often an issue with phones and other mobile devices [for some users still].
* People who cannot play the audio because they are in a noisy environment and they can't hear it.
* People who cannot play the audio because they are in a quiet environment and they don't want to disturb others.
-- from <http://www.uiaccess.com/transcripts/transcripts_on_the_web.html#benes>;

Personally, I almost always use the transcript because it's faster and easier to process information than from a video.

Best,
~Shawn
<http://www.uiaccess.com/profile.html>;



On 7/25/2017 5:53 PM, Maya Sellon wrote:
> Hi all,
> A question popped up in a project I'm working on that I answered with "it
> depends", but I wanted to ask you all as well: how do people (especially
> screen reader users) use video transcripts? Do they use them instead of the
> video? Or to somehow support the video after they've listened to it?
>
> I pointed out that it's not just low vision users who use transcripts and
> that I think it really depends on the task the user is carrying out, but
> would be very interested and grateful to hear from this group.
>
> Thanks in advance!
> Maya
>

From: Lisa Snider
Date: Tue, Aug 01 2017 2:13PM
Subject: Re: Transcript usage
← Previous message | Next message →

Plus I also have seen that search engines like the transcripts, gives them something to spider! So that is always good to use in business cases and ROI.

Cheers

Lisa

Sent from my iPhone

> On Aug 1, 2017, at 2:40 PM, Shawn Henry (uiAccess projects) < = EMAIL ADDRESS REMOVED = > wrote:
>
> Many reasons and situations for people to use a transcript instead of, or in addition to, a video.
> * People who are deaf or hard of hearing.
> * People who won't spend the time to listen to the audio or watch the video, but will skim a transcript.
> * People who have difficulty processing auditory information, for example, because of cognitive disability.
> * People who are not proficient in the language who find it easier to read than listen.
> * People with low bandwidth connections who don't want to download the larger audio or video file.
> * People who pay for bandwidth usage and thus don't want to download the larger audio or video file. This is often an issue with phones and other mobile devices [for some users still].
> * People who cannot play the audio because they are in a noisy environment and they can't hear it.
> * People who cannot play the audio because they are in a quiet environment and they don't want to disturb others.
> -- from <http://www.uiaccess.com/transcripts/transcripts_on_the_web.html#benes>;
>
> Personally, I almost always use the transcript because it's faster and easier to process information than from a video.
>
> Best,
> ~Shawn
> <http://www.uiaccess.com/profile.html>;
>
>
>
>> On 7/25/2017 5:53 PM, Maya Sellon wrote:
>> Hi all,
>> A question popped up in a project I'm working on that I answered with "it
>> depends", but I wanted to ask you all as well: how do people (especially
>> screen reader users) use video transcripts? Do they use them instead of the
>> video? Or to somehow support the video after they've listened to it?
>> I pointed out that it's not just low vision users who use transcripts and
>> that I think it really depends on the task the user is carrying out, but
>> would be very interested and grateful to hear from this group.
>> Thanks in advance!
>> Maya
> > > >

From: Maya Sellon
Date: Wed, Aug 02 2017 1:44AM
Subject: Re: Transcript usage
← Previous message | No next message

Thanks very much for all of the replies! The discussion I was having with
the designer was whether people read the transcript instead of the video or
along with the video. But once again it seems that the answer is "it
depends", although I feel (also based on the feedback) that while
transcript and video may be used, they are more often used separately
rather than together. But all of the input was very helpful and much
appreciated. I have brought it in to our discussions and we will make a
decision and then do some user testing. Thank you all again!

On Tue, Aug 1, 2017 at 9:40 PM, Shawn Henry (uiAccess projects) <
= EMAIL ADDRESS REMOVED = > wrote:

> Many reasons and situations for people to use a transcript instead of, or
> in addition to, a video.
> * People who are deaf or hard of hearing.
> * People who won't spend the time to listen to the audio or watch the
> video, but will skim a transcript.
> * People who have difficulty processing auditory information, for example,
> because of cognitive disability.
> * People who are not proficient in the language who find it easier to read
> than listen.
> * People with low bandwidth connections who don't want to download the
> larger audio or video file.
> * People who pay for bandwidth usage and thus don't want to download the
> larger audio or video file. This is often an issue with phones and other
> mobile devices [for some users still].
> * People who cannot play the audio because they are in a noisy environment
> and they can't hear it.
> * People who cannot play the audio because they are in a quiet environment
> and they don't want to disturb others.
> -- from <http://www.uiaccess.com/transcripts/transcripts_on_the_web.
> html#benes>
>
> Personally, I almost always use the transcript because it's faster and
> easier to process information than from a video.
>
> Best,
> ~Shawn
> <http://www.uiaccess.com/profile.html>;
>
>
>
>
> On 7/25/2017 5:53 PM, Maya Sellon wrote:
>
>> Hi all,
>> A question popped up in a project I'm working on that I answered with "it
>> depends", but I wanted to ask you all as well: how do people (especially
>> screen reader users) use video transcripts? Do they use them instead of
>> the
>> video? Or to somehow support the video after they've listened to it?
>>
>> I pointed out that it's not just low vision users who use transcripts and
>> that I think it really depends on the task the user is carrying out, but
>> would be very interested and grateful to hear from this group.
>>
>> Thanks in advance!
>> Maya
>>
>>