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Thread: Accessible product overlay for automated onboarding

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Number of posts in this thread: 3 (In chronological order)

From: Marissa Sapega
Date: Fri, Jul 19 2019 8:11AM
Subject: Accessible product overlay for automated onboarding
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Hello everyone,
I’m looking for a service that would enable my company to easily add overlays to our SaaS product to assist with user onboarding. I’ve not had much luck finding one that is accessible. Any recommendations would be much appreciated!

Thank you,

Marissa Sapega

From: Mallory
Date: Sun, Jul 21 2019 11:03AM
Subject: Re: Accessible product overlay for automated onboarding
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Hi,
is this what some people call coachmarks? The page is visually darkened and a tooltippy thing (often with focusables inside such as Next and Previous or Got It buttons) visibly pointing to a non-darkened part of the page which the user should be focussing on and the tooltip explains the things the user can do?

Not that I know of any off-the-shelf versions of the above but to clarify the question.

cheers,
_mallory

On Fri, Jul 19, 2019, at 4:11 PM, Marissa Sapega wrote:
> Hello everyone,
> I’m looking for a service that would enable my company to easily add
> overlays to our SaaS product to assist with user onboarding. I’ve not
> had much luck finding one that is accessible. Any recommendations would
> be much appreciated!
>
> Thank you,
>
> Marissa Sapega
>
> > > > >

From: Marissa Sapega
Date: Mon, Jul 22 2019 6:05AM
Subject: Re: Accessible product overlay for automated onboarding
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Hi Mallory,
Thanks for responding. Yes, "coachmarks" are how they're referred to in some situations.

Thank you,

Marissa

On 7/21/19, 1:03 PM, "WebAIM-Forum on behalf of Mallory" < = EMAIL ADDRESS REMOVED = on behalf of = EMAIL ADDRESS REMOVED = > wrote:

Hi,
is this what some people call coachmarks? The page is visually darkened and a tooltippy thing (often with focusables inside such as Next and Previous or Got It buttons) visibly pointing to a non-darkened part of the page which the user should be focussing on and the tooltip explains the things the user can do?

Not that I know of any off-the-shelf versions of the above but to clarify the question.

cheers,
_mallory

On Fri, Jul 19, 2019, at 4:11 PM, Marissa Sapega wrote:
> Hello everyone,
> I’m looking for a service that would enable my company to easily add
> overlays to our SaaS product to assist with user onboarding. I’ve not
> had much luck finding one that is accessible. Any recommendations would
> be much appreciated!
>
> Thank you,
>
> Marissa Sapega
>
> > > > >