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Re: Easy Web Browsing Software

for

From: Dean Hamack
Date: Jun 15, 2009 1:00PM


I'm on a Mac and I was able to access the link that explains the software
(the one I posted) just fine.


On 6/14/09 8:55 PM, "Cliff Tyllick" < <EMAIL REMOVED> > wrote:

> Chris, here's the answer I got when I e-mailed their customer service about
> the 404 error their link generates for people who use Macs:
>
> "We apologize that you have experiened [sic] problems attempting to access our
> tool for the visually disabled user. We have included some information that
> may assist you. I was able to go through the steps and have included the
> requirements of your equipment to be able to use the tool.
>
> "Operating System: Usable with Microsoft(R) Windows 2000, Windows XP, and
> Windows Vista*
> * Supported for 32-bit version only
>
> "Browser: Microsoft Internet Explorer version 5.5(SP2), 6.0, or 7.0 is
> required. Internet Explorer 6 is strongly recommended."
>
> I would think that a 404 message is inappropriate when the problem is that the
> destination of the link works with only a limited selection of browsers and
> operating systems. When that's the case, people should be told those
> limitations *before* they click the link, right?