WebAIM - Web Accessibility In Mind

E-mail List Archives

Re: E-mail marketing question(s)

for

From: John E Brandt
Date: Oct 29, 2013 11:18AM


Thanks to those who have responded thus far...

The user is using Jaws 14.0, Microsoft Office 2010 and is using Outlook as
the mail client. I am thinking that the user needs to change the settings in
Outlook to read all inbound mail in text (as opposed to HTML) form. Does
anyone have an opinion on that?

~j

John E. Brandt
jebswebs: accessible and universal web design,
development and consultation
<EMAIL REMOVED>
207-622-7937
Augusta, Maine, USA

@jebswebs

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Len Burns
Sent: Tuesday, October 29, 2013 12:16 PM
To: 'WebAIM Discussion List'
Subject: Re: [WebAIM] E-mail marketing question(s)

John,

Do you know how the user is accessing the message, i.e. web based mail,
Outlook, Thunderbird etc?

Regards,
-Len

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of John E Brandt
Sent: Tuesday, October 29, 2013 8:42 AM
To: 'WebAIM Discussion List'
Subject: [WebAIM] E-mail marketing question(s)

Wondering if there are any JAWS users out there who can describe experiences
with e-mail marketing tools like Constant Contact, Mail Chimp, etc.



We've been using Constant Contact and recently had a JAWS user describe a
problem with access with one of my e-mails. The e-mail in question used a
very simple/plain template with no images except an "add on" widget at the
top of the screen that showed some social networking buttons. Usually there
are no images used in our e-mails. The JAWS user is using the latest version
and Win7.



I am also looking for general information/guidance on what system(s) work
better and how we can ensure our e-mail campaigns are accessible to all.



~j



John E. Brandt

jebswebs: accessible and universal web design, development and consultation

<EMAIL REMOVED>

207-622-7937

Augusta, Maine, USA



@jebswebs



messages to <EMAIL REMOVED>

messages to <EMAIL REMOVED>