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Re: Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

for

From: Devarshi Pant
Date: Jul 17, 2014 8:58AM

"I had to have one of the sighted techs move the PC cursor to the end of
the scroll bar with the mouse in order for the acceptance to go through. Is
there something I'm missing? Is there a way to move the PC cursor along
with the JAWS cursor?"

>>Apologies if you have already tried this, but this is what I might do:
1. Press Ins Z twice until it says something like 'the virtual cursor will
be turned off for all applications.'
2. Open the page where you are having issues and press the 'home' key
followed by the 'end' key, or up / down arrow keys.

-devarshi
On Jul 17, 2014 8:36 AM, "Nusbaum, Christopher" < <EMAIL REMOVED> >
wrote:

> Good Morning Listers,
>
> As many of you are probably aware, I currently work as an intern in my
> local school system's IT department, specializing in supporting and
> maintaining our assistive technology as well as evaluating our in-house
> software for accessibility and providing feedback to the developers. I
> encountered a problem yesterday which I am not sure whether I should bring
> to the developers because I don't know whether to deem it an accessibility
> problem or an operator error.
>
> There is a portion of our in-house Web portal which requires that each
> employee accept an "Acceptable Use Policy," or a Terms of Use agreement,
> before we are granted full access to the Internet. I first tried to bypass
> the agreement by pressing JAWS key + F5 and going directly to the accept
> button. However, something in the software recognizes when one has not read
> through the entire agreement and presents an error dialogue which asks the
> user to read through the entire document. When I did this, however, the
> system still gave me the same error. It seems that it relies on the
> position of the PC cursor to determine whether the full document has been
> read. When I down-arrowed through the agreement, the JAWS cursor moved, but
> the PC cursor did not move with it. I had to have one of the sighted techs
> move the PC cursor to the end of the scroll bar with the mouse in order for
> the acceptance to go through. Is there something I'm missing? Is there a
> way to move the PC cursor along w
> ith the JAWS cursor? If not, I would consider this an accessibility
> concern. What, then, would your suggestion be to our developers to fix it?
> Any help would be appreciated.
>
> Thanks in advance,
>
> Chris
>
> Christopher A. (Chris) Nusbaum, Intern
> Technology Services Department
> Assistive Technology Program
> Carroll County Public Schools
> 125 North Court Street
> Westminster, MD 21157
> Phone: (410) 751-3428
> Cell: (443) 547-2409
> Email: <EMAIL REMOVED>
>
> > > >