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Re: Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

for

From: Nusbaum, Christopher
Date: Jul 17, 2014 9:37AM

Thanks, I will try that.

-CN

Christopher A. (Chris) Nusbaum, Intern
Technology Services Department
Assistive Technology Program
Carroll County Public Schools
Phone: (410) 751-3428
Cell: (443) 547-2409
Email: <EMAIL REMOVED>


-----Original Message-----
From: <EMAIL REMOVED> [mailto: <EMAIL REMOVED> ] On Behalf Of Devarshi Pant
Sent: Thursday, July 17, 2014 10:59 AM
To: WebAIM Discussion List
Cc: List for teachers and trainers of adaptive technology
Subject: Re: [WebAIM] Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

"I had to have one of the sighted techs move the PC cursor to the end of the scroll bar with the mouse in order for the acceptance to go through. Is there something I'm missing? Is there a way to move the PC cursor along with the JAWS cursor?"

>>Apologies if you have already tried this, but this is what I might do:
1. Press Ins Z twice until it says something like 'the virtual cursor will be turned off for all applications.'
2. Open the page where you are having issues and press the 'home' key followed by the 'end' key, or up / down arrow keys.

-devarshi
On Jul 17, 2014 8:36 AM, "Nusbaum, Christopher" < <EMAIL REMOVED> >
wrote:

> Good Morning Listers,
>
> As many of you are probably aware, I currently work as an intern in my
> local school system's IT department, specializing in supporting and
> maintaining our assistive technology as well as evaluating our
> in-house software for accessibility and providing feedback to the
> developers. I encountered a problem yesterday which I am not sure
> whether I should bring to the developers because I don't know whether
> to deem it an accessibility problem or an operator error.
>
> There is a portion of our in-house Web portal which requires that each
> employee accept an "Acceptable Use Policy," or a Terms of Use
> agreement, before we are granted full access to the Internet. I first
> tried to bypass the agreement by pressing JAWS key + F5 and going
> directly to the accept button. However, something in the software
> recognizes when one has not read through the entire agreement and
> presents an error dialogue which asks the user to read through the
> entire document. When I did this, however, the system still gave me
> the same error. It seems that it relies on the position of the PC
> cursor to determine whether the full document has been read. When I
> down-arrowed through the agreement, the JAWS cursor moved, but the PC
> cursor did not move with it. I had to have one of the sighted techs
> move the PC cursor to the end of the scroll bar with the mouse in
> order for the acceptance to go through. Is there something I'm
> missing? Is there a way to move the PC cursor along w ith the JAWS
> cursor? If not, I would consider this an accessibility concern. What, then, would your suggestion be to our developers to fix it?
> Any help would be appreciated.
>
> Thanks in advance,
>
> Chris
>
> Christopher A. (Chris) Nusbaum, Intern Technology Services Department
> Assistive Technology Program Carroll County Public Schools
> 125 North Court Street
> Westminster, MD 21157
> Phone: (410) 751-3428
> Cell: (443) 547-2409
> Email: <EMAIL REMOVED>
>
> > > list messages to <EMAIL REMOVED>
>