WebAIM - Web Accessibility In Mind

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Re: preferred format for a Frequently Asked Questions page

for

From: Joey G.
Date: Dec 15, 2014 2:52PM

...And/or I also like to be able to activate a link (or perhaps a tab), and
then have the answer exposed right below.

I want to learn how to do this. Can you point me to a tutorial on how to
implement this technique?

Joey

-----Original Message-----
From: <EMAIL REMOVED>
[mailto: <EMAIL REMOVED> ] On Behalf Of Jennifer Sutton
Sent: Tuesday, December 16, 2014 5:00 AM
To: WebAIM Discussion List
Subject: [WebAIM] preferred format for a Frequently Asked Questions page

Greetings:

I'd like to open a discussion about the preferred format for a Frequently
Asked Questions page. If you've built one that you like, please send a link
(on or off list), and I'll compile responses.

Even better, if you've made one that you've tested with a range of users,
both with and without accessibility needs, fill us in on what you found/why
you made the decisions you did.

I have the chance to establish a design pattern for a number of FAQ pages,
so I'd welcome input to do it right.

For my part, but speaking here only as a screen reader user, I like to have
each question at a consistent heading (or subheading) level.
And/or I also like to be able to activate a link (or perhaps a tab), and
then have the answer exposed right below.

Thanks in advance for your thoughts and examples.

Best,
Jennifer

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