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Re: Model for an accessible ticketing website


From: Sharron Rush
Date: Jan 20, 2016 8:45AM

Hi Teresa,

The best work in this area that I am aware of has been done at the Kennedy
Center. Their Director of Accessibility is Betty Seigal who has been quite
proactive in developing best practices for ticketing. The Kennedy Center
published a guide (including follow-up contact information) and it is
posted as a PDF on their website:

Additionally if you are able to attend their annual LEAD conference, the
sessions provide very specific information for museums and performing arts
organizations trying to improve their services to people with

Sharron Rush | Executive Director | Knowbility.org | @knowbility
*Equal access to technology for people with disabilities*

----Original Message-----
From: WebAIM-Forum On Behalf Of Teresa Haven
Sent: Wednesday, January 20, 2016 9:49 AM

Greetings, all. I'm searching for an example of an accessible online ticket
purchasing website - not just that they have tickets for accessible
seating, but that the purchase process is fully accessible. Does anyone
have a site that they would like to suggest as a model for best practices?

Thanks in advance for your suggestions,

Teresa Haven, Ph.D.
Accessibility Analyst, Northern Arizona University