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Re: Model for an accessible ticketing website

for

From: Sharron Rush
Date: Jan 20, 2016 8:45AM

Hi Teresa,

The best work in this area that I am aware of has been done at the Kennedy
Center. Their Director of Accessibility is Betty Seigal who has been quite
proactive in developing best practices for ticketing. The Kennedy Center
published a guide (including follow-up contact information) and it is
posted as a PDF on their website:
https://www.kennedy-center.org/accessibility/TipSheet_AccessibleOnlineTicketingPrinciples.pdf

Additionally if you are able to attend their annual LEAD conference, the
sessions provide very specific information for museums and performing arts
organizations trying to improve their services to people with
disabilities.

Best,
Sharron
--
Sharron Rush | Executive Director | Knowbility.org | @knowbility
*Equal access to technology for people with disabilities*