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Re: Providing a Better UI

for

From: Jonathan Avila
Date: Oct 24, 2016 4:35PM

JP,

> Why does the ADA block companies from anonymously collecting data about assistive technology users?

Can you please provide a citation our source that will help inform the discussion.

Jonathan

Jonathan Avila
Chief Accessibility Officer
SSB BART Group 
<EMAIL REMOVED>
703.637.8957 (Office)

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-----Original Message-----
From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On Behalf Of JP Jamous
Sent: Monday, October 24, 2016 1:28 PM
To: 'WebAIM Discussion List'
Subject: [WebAIM] Providing a Better UI

Folks,



Companies tend to shy out from running surveys, because of the ADA restrictions on people privacy. What if some companies are doing it for the simple sake of making their pages more accessible? How do they go about that?



I have faced this for a while without any robust answer. Can someone shed any light on the following?



Why does the ADA block companies from anonymously collecting data about assistive technology users?



What are the safe ways that a company can collect information about people with disabilities that use assistive technologies without fearing that it could get suit?



Personally, I favor any company that wants to learn more about how it can improve its pages for screen readers. Why are is the ADA making it harder and scary for those companies to provide a better UI?