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Re: Question regarding live caption

for

From:
Date: May 25, 2021 10:32AM

Okay, thanks. I think I didn't make my point clear enough. The question
wasn't about who benefits from captions, but whether the captions itself
would have to be technically fully accessible.

The participant who identified as being blind said that the captions, who
were presented to her using a web browser, weren't accessible to her using
a screen reader. We asked a service provider to do the live captioning and
they used their own specific web-based software. Their regular clients are
people who are deaf or hard of hearing. Their web-based software allows to
change the font, font size, colour etc. Text is presented as plain text
using HTML paragraphs. But for example, you cannot change the reading order
(text scrolls from bottom to top), which can cause problems in case you use
a screen reader. Also the content refreshed regularly, which could be
announced to users of screen readers.

So I think we should do some more techical testing on these. But it also
depends on how proficient the screen reader users are in operating their
software.

Regards

Björn


Am Di., 25. Mai 2021 um 18:26 Uhr schrieb Lucy GRECO < <EMAIL REMOVED> >:

> Hello
>
> I WOULD BE SUPPRIZED TO FIND THE CAPTION WEB SITE NOT ACCESSABLE. THAT
> STRIKES ME AS NOT LIKELY HAVE YOU CHECKED THAT WEB SITE YOUR SELF MAYBE IT
> JUST NEEDED BETTTER DIRECTIONS FOR A SCREENREADER USER AFTER ALL CAPTIONS
> ARE TEXT AREN'T THEY
> Lucia Greco
> Web Accessibility Evangelist
> IST - Architecture, Platforms, and Integration
> University of California, Berkeley
> (510) 289-6008 skype: lucia1-greco
> http://webaccess.berkeley.edu
> Follow me on twitter @accessaces
>
>
>
> On Tue, May 25, 2021 at 9:17 AM Polling, Neil < <EMAIL REMOVED>
> >
> wrote:
>
> > Additionally captions can be used in such a way that they aren't just
> > showing what people are saying, but also include descriptions of what is
> > happening. So if there are captions that are providing context that
> would
> > normally be provided through vision, if those captions aren't also in
> some
> > way being read aloud then the overall experience would be inaccessible to
> > those with vision impairments.
> >
> > Neil Polling | Quality Assurance Analyst | Broadridge Financial
> Solutions,
> > Inc.
> > 525 S. Lake Avenue | Duluth, MN | USA | p 218-464-5344 | m 218-409-3019
> >
> > broadridge.com
> >
> > -----Original Message-----
> > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> > Andrews, David B (DEED)
> > Sent: Tuesday, May 25, 2021 10:55 AM
> > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > Subject: Re: [WebAIM] Question regarding live caption
> >
> > EXTERNAL EMAIL
> >
> > There are others who may also benefit from captions, people learning
> > English, people in a noisy environment, etc.
> >
> > When done correctly, accessibility benefits everybody!
> >
> > Dave
> >
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum < <EMAIL REMOVED> > On Behalf Of
> > Björn Fisseler
> > Sent: Tuesday, May 25, 2021 10:51 AM
> > To: <EMAIL REMOVED>
> > Subject: [WebAIM] Question regarding live caption
> >
> > This message may be from an external email source.
> > Do not select links or open attachments unless verified. Report all
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> >
> > > >
> > Dear list members,
> >
> > last week we ran a live event for the GAAD 2021. Live captioning was
> > provided for the whole event using a separate website due to technical
> > restriction.
> > One participant, who identified as being blind, later complained that the
> > captions weren't accessible to her.
> > My question is, if we follow the WCAG 2.1, would we have to make the
> > captions fully accessible to all? I always thought of captions as success
> > criterion for people who are deaf or hard of hearing (see Success
> Criterion
> > 1.2.4
> >
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> >
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> > >).
> > Though, while there certainly are people who are deaf-blind, I would not
> > consider captions an option for blind users. But please correct me if I'm
> > mistaken.
> >
> > Kind regards
> >
> > Björn
> > > > > >
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