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Re: PDF: Parts Of Manually Tagged PDF Don't Show Up For Screen Reader


From: Philip Kiff
Date: Sep 15, 2022 6:47AM

Hi Jim,

It's very difficult to come up with a troubleshooting approach without
more tools or more information. This sounds like a problem with the
source document and/or software, not a problem with Acrobat. But a
couple quick ideas come to mind:

Check if you can select the missing text and copy and paste it from the
PDF in Adobe Reader:
Maybe the text is an image or incorrectly scanned document.

Check source file for incorrect autonumbering format for those heading
2's (if source is MS Word)?

Check source file for incorrectly nested tags (if source is XML/HTML)?

Use free PAC tool to compare simulated Screenreader output with PDF tags.
The PDF Accessibility Checker is free and includes these tools.
Available from:


Philip Kiff
D4K Communications

On 2022-09-15 08:31, Jim Homme wrote:
> Hi,
> I don't have Adobe Pro, so I have pretty much no diagnostic tools at my disposal. I have a PDF that has a bunch of heading 2 tags that only contain the number 2 in the headings. The content below these headings is visually readable, but absent from the content for screen readers. The person who made the documents says something may have changed in the adobe software or somewhere else that is causing this to happen. How can we start approaching a solution to the issue?
> Thanks.
> Jim H
> Thanks.
> Jim
> =========> Jim Homme
> Senior Digital Accessibility Consultant
> Bender Consulting Services
> 412-787-8567
> https://www.benderconsult.com/
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