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Re: Usage Statistics? JAWS and IE

for

From: Christophe Strobbe
Date: Jul 25, 2011 3:21AM

At 19:27 20-7-2011, Steve Green wrote:
>In our experience it is not unusual for people to be using JAWS versions
>that are 4 versions old or more. The main reason is the cost of upgrading,
>but that's not the only reason.

I can confirm the same for Belgium. Even though refund schemes exist, it
is still possible to meet users who are at JAWS 7. (You can't apply for
a refund every year.)

Best regards,

Christophe



>We recently did some work for the UK Home Office, and their standard desktop
>had JAWS 8. They only update the standard desktop every few years, so they
>can get well out of date in terms of browser and AT versions. This is not
>uncommon with organisation that have to support tens of thousands of
>desktops.
>
>I know some people who always upgrade everything to the latest version and
>others who never upgrade anything for the entire life of their machine -
>there is no 'typical' behaviour.
>
>Bear in mind that a disproportionate number of blind and visually impaired
>people are unemployed or in low-paid jobs, so the cost of upgrading their AT
>is very significant. Also some are wary about changing a system that works -
>screen magnifier users have endless problems with ZoomText and Windows
>upgrades, although JAWS does not appear to be as bad. If a user's AT does
>not work after an upgrade, it can be especially difficult for them to fix
>it.
>
>Steve Green
>Managing Director
>Test Partners Ltd
>
>
>-----Original Message-----
>From: <EMAIL REMOVED>
>[mailto: <EMAIL REMOVED> ] On Behalf Of McDonald,
>Jennifer
>Sent: 20 July 2011 17:54
>To: WebAIM Discussion List
>Subject: Re: [WebAIM] Usage Statistics? JAWS and IE
>
>Thanks. I've reviewed that and was looking for a little more specific
>information. Is anyone still on JAWS 9? Do people who use JAWS update IE
>when a new version is out? Things like that. Would anyone who is using JAWS
>12 still be using IE7? I'm trying to get a feel of how people maintain their
>versions.
>
>-----Original Message-----
>From: <EMAIL REMOVED>
>[mailto: <EMAIL REMOVED> ] On Behalf Of Barry Johnson
>Sent: Wednesday, July 20, 2011 11:46 AM
>To: WebAIM Discussion List
>Subject: Re: [WebAIM] Usage Statistics? JAWS and IE
>
>WebAIM.org/projects/screenreadersurvey3/
>
>Barry
>*****************
>On Jul 20, 2011 12:37 PM, "McDonald, Jennifer" < <EMAIL REMOVED> >
>wrote:
> > Does anyone have any statics on JAWS version usage and browser version
>
> > usage? We're working with WAI ARIA and we want to get an idea of the
> > audience we will affect.
> >
> > If you are a user of JAWS what version do you use and what browser and
>
> > version do you use with it?
> >
> > Jeni
> >

--
Christophe Strobbe
K.U.Leuven - Dept. of Electrical Engineering - SCD
Research Group on Document Architectures
Kasteelpark Arenberg 10 bus 2442
B-3001 Leuven-Heverlee
BELGIUM
tel: +32 16 32 85 51
http://www.docarch.be/
Twitter: @RabelaisA11y
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