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Re: Losing images when converting to PDF from Word?

for

From: Metzessible
Date: Nov 16, 2016 7:49AM


What's the reason you're using GIF in the first place? Are you trying to
export an animation?

GIF is a very old format, with support for the specification ending in
1989. It also only supports up to 256 colors, vs the newer transparency
enabled graphic format PNG.

There could be a number of reasons why it's not exporting correctly. It
could be created a long time ago, something may be wrong with the way the
file was created that isn't jiving with the PDF exporter in Word, Word may
be using a different method to parse GIFs, the way it is compressing the
PDF file on export may be conflicting with the other file formats you are
using because it's such an old format, etc.

Can you post a dummy word and pdf where this happens somewhere so we can
get a better look?

My recommendation otherwise is to convert your formats to more current
technology, since it's so old. Aside from that, I am having trouble
reproducing the problem.

Thanks,
Jon

On Fri, Nov 11, 2016 at 2:00 PM Whitney Quesenbery < <EMAIL REMOVED> >
wrote:

> Yep. Here we are in 2016 and we still can't make the format work. I don't
> want new features. I don't want cloud working I want bugs fixed.
>
> On Tue, Nov 8, 2016 at 8:13 PM Andrea Miralia <
> <EMAIL REMOVED> >
> wrote:
>
> >
> >
> > We've had the issue for 2 years now, with Acrobat DC this time and Word
> > 2010 (version "14.")
> >
> > This is a bug that we've had in hundreds of documents, all due at the
> same
> > time, so this year and last, we had to manually insert them back in. They
> > were nowhere to be found in the content panel.
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> > Behalf Of Jonathan Cohn
> > Sent: Tuesday, November 08, 2016 3:03 PM
> > To: WebAIM Discussion List
> > Subject: Re: [WebAIM] Losing images when converting to PDF from Word?
> >
> > Michael,
> >
> > I thought that issue was resolved in Word 2013.
> >
> > On 8 November 2016 at 14:09, Moore,Michael (Accessibility) (HHSC) <
> > <EMAIL REMOVED> > wrote:
> >
> > > We have not seen that but we have noticed that the images do not end
> > > up in the correct location in the reading order or in the tag tree
> > > when converting from docx files. This problem can be avoided by
> > > setting the image to display in-line and saving to the .doc format. I
> > > am not sure if it is related to the issue that you are seeing.
> > >
> > > Mike Moore
> > > Accessibility Coordinator
> > > Texas Health and Human Services Commission Civil Rights Office
> > > (512) 438-3431 (Office)
> > >
> > > -----Original Message-----
> > > From: WebAIM-Forum [mailto: <EMAIL REMOVED> ] On
> > > Behalf Of Andrea Miralia
> > > Sent: Tuesday, November 08, 2016 12:19 PM
> > > To: WebAIM Discussion List < <EMAIL REMOVED> >
> > > Subject: [WebAIM] Losing images when converting to PDF from Word?
> > >
> > >
> > >
> > > Has anyone here seen a recurring problem with Acrobat DC just dropping
> > > images completely (GIFs, usually) when converting from Word Docs (or
> > > Docx) to PDF? We can't figure out the pattern. Sometimes they get
> > > dropped, and sometimes they don't. We've had to re-insert the images
> > > after the conversions, directly in Acrobat. It's annoying!
> > >
> > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > > > > > > > > archives at http://webaim.org/discussion/archives
> > > > > >
> > > > > > at http://webaim.org/discussion/archives
> > > > > > > > > > > >
> --
> *Whitney Quesenbery*
> (lists) <EMAIL REMOVED>
> (work) <EMAIL REMOVED>
> > > > >