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Re: Fwd: Accessibility Cost Benefit Analysis Model

for

From: Peter Shikli
Date: Jul 17, 2017 2:13PM


Jonathan,

The Access Board report was helpful in detailing what a nationwide
cost-benefit analysis looks like for accessibility, and it listed factors I
should consider in a cost-benefit model targeting a specific accessibility
issue, but I'm searching for a more granular model. Let's say, for
example, that an agency received an accessibility complaint related to a
particular website function. I'd like to provide a cost-benefit
spreadsheet model into which they can enter their situation's specific
parameters to do the what-if scenarios supporting various remediation steps
for their particular situation.

The IBM link sounded more relevant, but they too provided cost-benefit
study results aggregated across different sized businesses. Their cost
tables gave useful remediation items for me to consider, but their PDF was
a list of Powerpoint slides that sometimes needed explanation.

Thanks for your thoughts,
Peter




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Subject: RE: [WebAIM] Accessibility Cost Benefit Analysis
Model
Date: Mon, 17 Jul 2017 15:12:06 +0000
From: Jonathan Avila < <EMAIL REMOVED> >
To: <EMAIL REMOVED> < <EMAIL REMOVED> >, WebAIM Discussion
List < <EMAIL REMOVED> >



Peter, have you looked at the Regulatory Impact Analysis that the US
Access Board had commissioned as part of the Section 508 refresh?
https://www.access-board.gov/guidelines-and-standards/communications-and-it/
about-the-ict-refresh/final-regulatory-impact-analysis Phil Jenkins @ IBM
also put together a costing model for accessibility
https://www-03.ibm.com/able/education/downloads/IBM_WCAG_2.0_Compliance_Cost
ing_Model_CSUN13.pdf Jonathan Jonathan Avila Chief Accessibility Officer
Level Access, inc. (formerly SSB BART Group, inc.)
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strictly prohibited. -----Original Message----- From: WebAIM-Forum
[mailto: <EMAIL REMOVED> ] On Behalf Of Peter Shikli
Sent: Wednesday, July 12, 2017 3:02 PM To: <EMAIL REMOVED>
Subject: [WebAIM] Accessibility Cost Benefit Analysis Model The legal
beagles have passed word to me that the new administration is bringing to
bear cost-benefit analysis as part of enforcing Section 508 and other
accessibility rules, that is, judges are being asked to consider cost and
benefit as part of their rulings. If this is true, I would like to explore
what spreadsheet-based cost-benefit models exist for online accessibility.
I've uncovered (dated) reports like
g3ict.org/download/p/fileId_938/productId_248 that discuss the topic, but
not a model into which a particular accessibility issue can plug its
what-if scenarios. For example, I'm looking for a model that includes the
added cost of providing support for a blind website visitor unable to use
the inaccessible self-serve option on a website, or the productivity
benefit of an employed blind person able to use an online resource, or the
sales increase of blind customers able to buy products online -- all that
in comparison to the remediation cost of providing accessibility. Has
anyone heard of such a spreadsheet-based cost-benefit model reflecting
current factors? Cheers, Peter Shikli
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