WebAIM - Web Accessibility In Mind

Contact Us


Due to high demand, WebAIM is not taking on new website evaluation clients at this time. We plan to begin engagements with select clients in the coming months.


Center for Persons with Disabilities
Utah State University
6807 Old Main Hill
Logan, UT

WebAIM Staff

Cyndi Rowland, PhD - Executive Director

Phone: 435-797-3381
Send Cyndi an email

Dr. Rowland is the associate director at the Center for Persons with Disabilities. She currently directs projects that focus on the development and use of accessible technologies. WebAIM is one such program. Dr. Rowland began WebAIM in 1998 with federal funding and has worked to sustain the excellent contributions of this group over the years. Dr. Rowland is extensively involved in the National Center for Disability and Access to Education where she is the chair of the Technology Institute. Dr. Rowland is considered by many to be an expert in accessibility policy and law. She has worked extensively with education systems in transforming their practices to those that are accessible. Dr. Rowland has presented to over 90 groups on accessibility, and writes on topics of interest (currently the impact of accessible design on individuals with cognitive impairment). She has written over 30 articles on the web, in journals, and in books. Dr. Rowland has taken leadership roles in 25 federal and state contracts and grants. She looks forward to a day when she is unemployed because the web is a space that can be accessed by all.

Jared Smith - Associate Director

Phone: 435-797-7024
Send Jared an email

Jared is the associate director of WebAIM. He is a highly demanded presenter and trainer and has provided web accessibility training to tens of thousands of people throughout the world. With a degree in marketing/business education, a master's degree in instructional technology, and over 20 years experience working in the web design, development, and accessibility field, he brings a wealth of knowledge and experience that is used to help others create and maintain highly accessible web content. Much of his written work, including a broad range of tutorials, articles, and other materials, is featured on the WebAIM site. Jared is active on twitter at @jared_w_smith.

Jonathan Whiting - Director of Training

Phone: 435-797-8284
Send Jonathan an email

Jonathan is the director of training at WebAIM. His main passion is helping others learn to make the web more accessible to people with disabilities. Jonathan is also currently involved in the GOALS Project, a program to assist institutions of higher education in improving their accessibility system-wide. With a master's degree in instructional technology and over fifteen years of experience in the field of web accessibility, Jonathan has published dozens of articles, tutorials, and other instructional resources. He has traveled extensively to train thousands of web developers and other professionals who develop or maintain web content.

George Joeckel - Web Accessibility Specialist

Phone: 435-797-0974
Send George an email

George has worked at Utah State University since 2008, and joined WebAIM at the end of 2015. He completed the master's program in instructional psychology and technology at Brigham Young University in 2007.

John Northup - Engagement Manager

Phone: 435-797-2325
Send John an email

John has worked in web development since 2000, in roles including design, coding, usability, and accessibility. He thrives on the challenge of facilitating delightful, engaging experiences for aural and visual users alike. He holds a master's in information science from the University of Michigan School of Information, an undergraduate degree in mass communications from Goddard College, and a CPACC certification from the International Association of Accessibility Professionals.

Crista Vance - Administrative Assistant

Phone: 435-797-2426
Send Crista an email

Crista began providing administrative support to WebAIM in January of 2016. She graduated with her bachelor's degree in December of 2014 in family finance. She has worked for Utah State University since 2013 as a testing proctor, data collection clerk for the StartSmart K-3 Plus Program, and financial counselor before joining the WebAIM team. She does everything she can to keep things running smoothly, so that the rest of the team can focus on their goals to improve accessibility across the web.

Alyson Bell - Online Course Facilitator

Alyson has spent the majority of her life living in Cache Valley. She earned her bachelor's degree at USU and is excited to be working on campus with the WebAIM team as a course facilitator. In August she will graduate from Arizona State University with a master's in family and human development. Her husband is attending graduate school at USU, studying wildlife ecology. She loves going for walks, trying new recipes, reading, and teaching tricks to their one-year-old dog, Flynn.

Anna Williams-Gilchrist - Web Accessibility Evaluator

Anna is a part-time web accessibility evaluator, currently finishing an undergraduate degree computer science at Utah State University.