Contact Us
Phone:
- For information on conformance statements, website accessibility auditing/evaluation, or consultation, contact John at 435-797-2325.
- For virtual or on-site training, call Jon at 435-797-8284.
- For independent-study document accessibility course information, call George at 435-797-0974.
- For all other inquiries, call 435-797-7024.
- TDD 435-797-1981.
Address:
WebAIM
Utah State University
6807 Old Main Hill
Logan, UT
84322-6807
WebAIM Staff
Cyndi Rowland, PhD - Executive Director
Phone: 435-797-3381
Send Cyndi an email
Dr. Rowland is the associate director at the Institute for Disability Research, Policy, and Practice. She currently directs projects that focus on the development and use of accessible technologies. WebAIM is one such program. Dr. Rowland began WebAIM in 1998 with federal funding and has worked to sustain the excellent contributions of this group over the years. Dr. Rowland is extensively involved in the National Center for Disability and Access to Education where she is the chair of the Technology Institute. Dr. Rowland is considered by many to be an expert in accessibility policy and law. She has worked extensively with education systems in transforming their practices to those that are accessible. Dr. Rowland has presented to over 90 groups on accessibility, and writes on topics of interest (currently the impact of accessible design on individuals with cognitive impairment). She has written over 30 articles on the web, in journals, and in books. Dr. Rowland has taken leadership roles in 25 federal and state contracts and grants. She looks forward to a day when she is unemployed because the web is a space that can be accessed by all.
Jared Smith - Associate Director
Phone: 435-797-7024
Send Jared an email
Jared Smith is the Associate Director of WebAIM. He is a highly demanded presenter and trainer and has provided web accessibility training to tens of thousands of web professionals throughout the world. With over 20 years of experience working in the web design, development, and accessibility field, he brings a wealth of knowledge and experience that is used to help others create and maintain highly accessible web content. Much of his written work, including a broad range of tutorials, articles, and other materials, is featured on the WebAIM site. Jared is active on twitter at @jared_w_smith.
Jonathan Whiting - Director of Training
Phone: 435-797-8284
Send Jonathan an email
Jonathan is the director of training at WebAIM. His main passion is helping others learn to make the web more accessible to people with disabilities. With a master's degree in Instructional Technology and 20 years of experience in the field of web accessibility, Jonathan has published dozens of articles, tutorials, and other instructional resources. He has traveled extensively to train thousands of web developers and other professionals who develop or maintain web content.
George Joeckel - Online Training Program Manager

Phone: 435-797-0974
Send George an email
George manages the online training program at WebAIM. He has a master’s degree in instructional psychology and technology, and over 20 years of teaching experience. He has developed online courses at Utah State University since 2008, and he joined the WebAIM team at the end of 2015. The Accessible Documents video-based course launched in July 2018, and over 9,000 participants have enrolled in this independent-study training. George also conducts pre-conference workshops and delivers presentations at national conferences.
John Northup - Director of Evaluation

Send John an email
John has worked in web development since 2000, in roles including design, coding, usability, and accessibility. He thrives on the challenge of facilitating delightful, engaging experiences for aural and visual users alike. He holds a master's in information science from the University of Michigan School of Information, an undergraduate degree in mass communications from Goddard College, and a CPACC certification from the International Association of Accessibility Professionals.
Rob Carr - Strategic Accessibility Coordinator

Rob Carr is the Strategic Accessibility Coordinator at WebAIM. Rob has been in the digital accessibility space since 2010. He has spent loads of time training, consulting, and learning about digital accessibility topics large and small. Rob has worked with hundreds of individuals and dozens of organizations on everything from accessibility in a single PDF to integrating accessibility into organizations' digital strategies. Rob presents at national conferences, organizes the occasional conference, and tries to be more active and less snarky on LinkedIn.
Alyson Bell - Online Course Facilitator

Alyson Bell is a Cache Valley native. She earned her BS in Family, Consumer, and Human Development at USU, and her MS in Family and Human Development at ASU. She joined the WebAIM team in the spring of 2019. In her free time she enjoys spending time with family, reading, cooking, and going on walks with her dog.
Alaina Foust - Web Accessibility Evaluator

Alaina is originally from Pittsburgh, Pennsylvania, where she received a B.S. in information science from the University of Pittsburgh. Her interest in web accessibility touches on her passion for attention to technique and detail and a people-centered approach to web development. In her spare time she enjoys gardening, baking, and exploring the natural beauty of Utah.
Jalan Cunningham - Web Accessibility Evaluator

Jalan graduated from Auburn University with a master's degree in Clinical Rehabilitation Counseling in 2019 and a bachelor's in Rehabilitation and Disability Studies. Through her time at Auburn, she developed a passion not only for the foundational work of accessibility and creating and improvising spaces to make them more inclusive and diverse.
Sarah Baker - Administrative Assistant

Sarah is here to help the rest of the team operate as effectively as they can. She graduated from Utah State University in 2021 with a BS in Communication Studies. She is one of few graduates who miss writing research papers - no wonder she enjoys working for the university. Her main career goal has always been to help others as much as she can and she's glad to be doing things that help her achieve that goal in her role at WebAIM.